CRM Specialist (HubSpot)

Who We're Looking For

You’re an experienced CRM Specialist with a deep understanding of HubSpot’s platform and a passion for streamlining customer relationship management processes. Your expertise lies in configuring, optimizing, and maintaining HubSpot’s CRM tools to drive efficiency and enhance data-driven decision-making. With a strong analytical mindset and a hands-on approach, you bring proven success in managing CRM systems to improve customer engagement and support sales efforts.

You possess an in-depth knowledge of HubSpot’s CRM functionalities and their integration with marketing, sales, and service tools. Staying informed about the latest HubSpot updates and features, you continuously refine processes to ensure seamless operations and maximize ROI. Your ability to analyze data, generate actionable insights, and implement strategic solutions positions you as a critical asset in driving customer satisfaction and business growth.

You’re a meticulous professional with strong problem-solving abilities. From data management to workflow optimization, you excel in executing tasks with precision and efficiency. Your proactive approach and attention to detail ensure that the CRM system operates smoothly and aligns with organizational goals.

You’re a collaborative communicator who thrives in cross-functional environments. Whether working with marketing teams to streamline campaigns or supporting sales teams with actionable insights, your ability to build strong relationships and articulate ideas ensures effective collaboration and project success.

What You’ll Do

• Configure, maintain, and optimize HubSpot’s CRM system to support marketing, sales, and customer service operations.
• Develop and implement workflows, automation, and integrations to enhance CRM efficiency and align with business objectives.
• Manage and maintain clean, accurate, and up-to-date customer data, ensuring compliance with data protection regulations.
• Monitor and analyze CRM performance metrics to generate actionable insights and identify areas for improvement.
• Collaborate with marketing and sales teams to ensure CRM processes support lead generation, tracking, and conversion efforts.
• Train and support team members on CRM best practices, ensuring optimal system usage and adoption.
• Identify and troubleshoot technical issues within HubSpot, implementing solutions to minimize disruptions.
• Stay informed about new HubSpot features and updates, proactively recommending and implementing enhancements.
• Communicate CRM insights, progress, and updates to stakeholders, ensuring transparency and alignment across teams.

What You’ll Bring

• At least 3 years of experience managing HubSpot CRM, with proven expertise in configuring and optimizing its features.
• Strong understanding of CRM best practices and data management principles within the HubSpot ecosystem.
• Proficiency in creating workflows, automation, and integrations to streamline operations and enhance productivity.
• Excellent analytical skills with the ability to interpret data and provide actionable insights.
• Exceptional problem-solving abilities with a track record of implementing effective solutions.
• Strong communication and collaboration skills, with experience working across diverse teams and stakeholders.
• High level of attention to detail and ability to manage multiple tasks and deadlines effectively.
• Proactive attitude with a focus on continuous improvement and driving business success through CRM optimization.

What You’ll Get

• Opportunity to work in a collaborative team environment with opportunities for professional development and growth.
• Competitive salary and comprehensive benefits package.
• Flexibility to work remotely with reliable internet access and a conducive workspace

About Landed

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