AI Product and Adoption Manager

Meet the LEAP Family Law Team

LEAP Family Law is a dedicated division of LEAP Legal Software, specialising in practical software solutions and exceptional client care for Australian Family Lawyers. Our diverse team, meticulously selected, includes experienced legal professionals, skilled developers, innovative LEAP designers, and client-focused operational experts. This unique collaboration ensures that every aspect—from initial concept to development to market launch—is handled seamlessly within one team. Additionally, we have the advantage of collaborating with LEAP globally expanding our expertise and innovation in family law, further enhancing our client offerings.

What you'll do

As our brand new AI Adoption Manager, you will partner with our product and customer success teams to spearhead the implementation and adoption of AI technologies within the family law segment of our Australian client base. You will apply your extensive experience in family law and your passion for using smart legal technology to ensure that our AI solutions address the specific needs of family law practitioners, helping them to work smarter and more effectively. Your day-day might look like this

AI Strategy & Roadmap Development

• Collaborate within the team to create and execute an AI adoption strategy tailored for the family law sector.
• Define and oversee objectives and timelines, aligning AI initiatives with LEAP Family Law's goals and the needs of family law clients.

Stakeholder Engagement & Education

• Engage with family law professionals to understand their needs, challenges, and expectations around AI.
• Design and deliver training resources, workshops, and user guides to support AI adoption and knowledge-building within the family law community.

Implementation & Optimisation:

• Lead the deployment of AI-powered features within family law matters types in LEAP, ensuring they meet the unique requirements of family law practitioners.
• Monitor AI feature performance, gather user feedback, and collaborate with product teams for iterative improvements.

User Feedback & Continuous Improvement:

• Establish regular feedback channels with family law clients to identify areas for refinement and enhanced functionality.
• Track adoption metrics and usage data, using insights to remove barriers to adoption and improve the user experience.

Market & Industry Research:

• Stay informed on AI advancements, particularly in legal tech and family law, to identify trends and assess opportunities.
• Conduct competitor benchmarking to position LEAP Legal Software as a leader in AI-driven family law solutions.

What you'll bring

• Family Law Expertise: You have 5+ years of experience working in family law within Australia, ideally as a practicing Solicitor, with a solid understanding of the unique challenges and processes involved in daily practice.
• Technology and AI Knowledge: A strong understanding of AI technologies and their application within the legal sector. Experience in implementing tech solutions within a legal setting, and some exposure to LEAP Legal Software is highly desirable.
• Project Management and Leadership Skills: Proven ability to manage complex projects, coordinating with technical and non-technical stakeholders to drive successful outcomes.
• Communication and Engagement Skills: Excellent communication skills, capable of translating technical concepts to family law practitioners and inspiring AI adoption.
• Analytical and Problem-Solving Skills: Strong analytical skills with experience in data-driven decision-making and continuous improvement processes.

At LEAP we’re transforming the legal landscape through cutting-edge technology. You will shape the future of AI in family law, empowering clients to achieve better outcomes and work more efficiently. On top of all of this you'll get:

• A forward-thinking, collaborative environment that values creativity, innovation, and expertise
• Generous Parental Leave benefits
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry with catered lunch and breakfast on certain days
• Monthly massages
• Monthly celebrations for birthdays, work anniversaries, new joiners
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme