Fullfilment & Admin Coordinator

At Lelive, you’ll join a company on a mission to become the largest African skincare brand globally—and we’re well on our way. Your work will make a real impact as we expand internationally, available in South Africa’s top retailers like Woolworths and recently in Elle Magazine as we launch in the United Kingdom. Beyond skincare, we have partnered with RePurpose Global to drive sustainability and meaningful change, while also building a thriving community that showcases African skincare at the highest standards of quality and innovation.

A Fast-Paced, High-Growth Environment

No two days are the same at Lelive. You’ll thrive in a dynamic, fast-growing scale-up, where you’ll be challenged to push boundaries and make an impact at speed.

Hybrid Work That Values Results

We believe in flexibility and performance. You’ll have the autonomy to work in a hybrid structure while being empowered to drive big results.

Growth & Challenge Unlike Anywhere Else

At Lelive, growth happens fast. For those who thrive in a high-energy, fast-paced environment, the learning and development opportunities are there for those who step up. If you enjoy being challenged, taking ownership, and pushing boundaries, this is the place to grow.

Work with Smart, Ambitious People

You’ll work with driven, high-performing individuals who solve challenges with intelligence, ownership, and passion. At Lelive, we solve smart, push boundaries, and make things happen—no excuses in a culture of honesty, respect, and alignment.

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The Fulfillment & Admin Coordinator supports the fulfillment process by managing invoices and orders, coordinating deliveries with the 3PL, optimizing logistics efficiencies, and handling key metrics while providing general administrative support across the business.

Order & Sales Fulfillment

• Fulfill sales orders for products and collateral, ensuring accuracy and timely processing.

• Process and send quarterly incentives to Area Managers and their designated stores.

• Onboard new stores by processing relevant forms, orders, and distributing necessary collateral.

Debtor Management & Accounts Support

• Oversee basic debtor management, including follow-ups on invoice payments.

• Manage the invoicing process through Cin7, ensuring accurate and timely payments.

• Process adjustments, credit notes, and refunds, while maintaining accurate financial tracking.

• Handle administrative tasks related to bookkeeping and accounts.

Order Creation & Processing

• Create manual orders for store collateral, incentives, and team requests.

• Process purchase orders through ERPLY, ensuring correct logging and tracking.

• Record adjustments to align stock with the fulfillment portal and track inventory movements.

• Manage new product uploads to retailer systems for seamless integration.

Delivery & Logistics Coordination

• Schedule and coordinate retailer delivery bookings, ensuring timely execution.

• Communicate with the fulfillment team to ensure on-time and accurate deliveries.

• Follow up on retailer/stockist orders to resolve delivery issues and discrepancies.

• Monitor and report on key logistics performance metrics to drive efficiency.

Administrative Support & Process Improvement

• Provide general administrative support across logistics and fulfillment operations.

• Investigate and resolve order discrepancies, including incorrect quantities or damages.

• Continuously identify process improvements to streamline fulfillment and logistics.

• 1-3 years of experience in operations, fulfillment, or accounts management.
• Experience in FMCG, retail, or manufacturing is highly preferred.
• Degree in Business Management, Logistics, Accounts, or a related field.
• Ability to adapt, take initiative, and execute in a fast-paced, high-growth environment.
• Strong attention to detail, highly organized, and proactive in problem-solving.
• Must be based in Cape Town, working in-office two days per week, with occasional on-site visits to manufacturers.
• Experience with ERP systems (Cin7, Sage, Xero, Oracle, etc.), Microsoft Office (Excel, Outlook, Word), and Google Workspace (Gmail, Sheets, Docs, Forms, etc.).
• Strong communication, collaboration, and ability to work under pressure in complex situations.
• Work closely with the Finance Manager and report to the COO.

• Strong market related compensation with bonus opportunities for high performers.
• Unmatched exposure and growth opportunities in a fast-scaling company.
• Important role that directly shapes Lelive’s success in the skincare industry.
• A voice that matters—your ideas and initiatives are heard and valued.
• Flexible, hybrid work environment that values performance.
• Monthly allocation of lelive skincare. 
• Work with industry leaders and gain hands-on experience in FMCG, beauty, and supply chain.
• Continuous learning and development with real-world problem-solving in a high-growth scale-up.