Learning & Capability Partner

Lendi Group is a market-leading digital platform business focused on transforming the home loan industry. It operates the country’s #1 retail mortgage broker – the iconic Aussie Home Loans franchise – and the Australia’s #1 digital mortgage brand, Lendi.

Together, with its national network of 1,300 brokers and 230 retail stores, the Lendi Group brands give all Australians the power of choice, and confidence, in one of life’s biggest financial decisions.

Building on this market-leading foundation, Lendi Groups vision is to be the undisputed place for Australians to buy and own property through our new Aussie Homes propositions.

Lendi Group’s loan book is more than $100b and it was named Australia’s Aggregator of the Year for 2024

About the role:

Reporting to the Learning & Capability Manager, you will partner with stakeholders across all Lendi Group business units to consult on learning needs analysis, develop and execute on learning programs.

Your exceptional communication and stakeholder engagement skills with enable you to effectively consult with stakeholders across all Lendi Group business units, Customer, Product, Operations and Distribution to ensure you can design, create and deliver end-to-end learning programs for all Lendi Group Business Units.

Using your creative flair and learning expertise you will create all learning artefacts including but not limited to Training Sessions plans, Presentations, eLearning, videos and engaging learning activities and assessments such as Kahoot’s.

Through the facilitation of other internal training sessions, you will share your expertise to upskill all our Lendi Group Team members, including our Brokers. 

You will work proactively with the Learning & Capability Operations team so they can support you to schedule, keep attendance records and report on all Learning & Capability Program delivery.

• Effectively communicate and collaborate with stakeholders across Lendi Group.
• Contribute to learning needs analysis and make learning program recommendations.
• Contribute to the design of effective learning Programs, including but not limited to Face to Face and virtual presentations, session plans, eLearning, knowledge articles and other training tools.  
• Facilitate effective training sessions in a virtual and face to face environment. 
• Understand and assist with the Learning Management System as required.  
• Create creative Learning and Capability content delivered has maximum impact and supports business objectives. 
• Maintain brand integrity and a consistent approach across all learning & capability content. 
• Ensure that all learning & capability content meets legal, statutory, internal audit and compliance standards. 
• Assist with other Learning & Capability initiatives as required. 

• Proven experience analysing learning needs, creating, and delivering multi-medium training sessions and eLearning.
• Experience working in a Learning and Capability team is desirable. 
• Knowledge of change management principles to facilitate the implementation of training programs and process improvements.
• Exceptional facilitation skills to engage and inspire learners. 
• Strong analytical skills to measure the effectiveness of training programs and make data-driven improvements. 
• Tech-savvy, experience with the Microsoft suite of products, Confluence, Jira, Slack, and learning design software including but not limited to Articulate, Vyond, Biteable and Venngage.

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

• A vibrant, relaxed, yet professional culture
• Holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work.
• Generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
• An additional week’s Loyalty Leave each year after reaching 3 years’ service.
• Enjoy flexibility with a combination of in-office and work from home to support work-life balance and collaboration.
• Wellness initiatives with a strong focus on psychological safety

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.

#lendigroup #LI-GP2