Front Office Assistant

Lessen is one of the fastest growing companies in the real estate services industry.  Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all in one place!  But we aren’t just a tech company.  We are also a property service delivery company offering renovations, turns and maintenance to residential and commercial clients.  Lessen recently acquired SMS Assist, an industry-leading facilities maintenance technology and delivery company. The new combined national footprint will serve more than 250,000 properties, facilitate approximately 2.5 million repair and maintenance orders, and complete nearly 20,000 renovation and turn projects per year.  Lessen has quickly evolved from exciting startup to valued partner, delivering scalable and turnkey property services to our clients.

This position requires a reliable, detail-oriented, energetic, and self-driven person to be the face of our business and provide world-class service to our visitors and team alike. The ideal candidate has a natural ability to roll with the punches and the flexibility to handle anything that might come their way. This person will report to the Workplace Operations Manager and be part of our stellar Administrative Team. We are looking for a team player with a team mentality. At Lessen, we are a team, and we lift each other up and help each other grow.

• Welcome and assist visitors in a friendly and professional manner, including offering them a beverage. Ensure visitors have a pleasant front desk.
• Call team members expecting visitors and book conference rooms as needed.
• Keep the reception area tidy, including central kitchens and meeting rooms.
• Order and monitor office and kitchen supplies and order replacements as needed while ensuring the budget is not exceeded.
• Oversee stocking and organization of supply rooms.
• Ensure building policies and procedures are followed by Lessen and its employees.
• Assist the Workplace Manager in overseeing Lessen’s Employee Resource Groups (ERGs)
• Assist Workplace Manager with culture events including but not limited to catering, SWAG, games, etc.
• Assist Workplace Manager in overseeing Certificate of Insurance (COI) to allow service, maintenance, and larger deliveries into the building.
• Provide support for general appliance maintenance/repairs with the Workplace Manager.
• Assist the Workplace Manager in facilitating any building or equipment repairs.
• Oversee sorting and distribution of incoming mail and packages
• Create New Hire kits given to new employees on their first day of training
• Assist employees in resolving vending machine issues, lost products, etc.
• Update the office seating chart each week
• Assist with the setup and breakdown of meetings/rooms
• Create new cubicle name badges as needed for new employees
• Operate office equipment, such as photocopiers, printers, etc., as needed.
• This is not an all-inclusive list of assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Company.

• Interpersonal communication
• Written communication
• Attention to detail
• Works well within a team environment
• Physical stamina
• Computer literacy
• Proficiency in Office 365 Suite programs
• Ability to work independently

• High School Diploma or GED
• 2+ years of corporate office experience or customer service
• Must be able to lift 20lbs
• Must be able to be on feet for periods of time

Why Lessen:

·        Competitive compensation

·        Health, Dental, Vision, Life, Disability options

·        401K retirement savings plan

·        Paid vacation, federal and floating holidays

·        Maternity/Paternity Pay

·        Career advancement opportunities

·        All the tools you’ll need to be successful

Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.