Commission Operations Assistant

Company Overview

LevelUp is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. For over seven years, we’ve built a reputation for delivering high-quality operational and back-office support, helping our clients scale efficiently. Our team consists of highly skilled and passionate professionals who are dedicated to providing exceptional service, technical expertise, and seamless support to our clients.

Position Overview

We are seeking a Commission Operations Assistant to assist in managing commission-related tasks and ensure accurate financial data processing. This role will be responsible for handling commission cycles, processing sales-related data, and maintaining compliance with financial policies. The ideal candidate will have strong process management skills with experience in commission processing, deal processing, and/or order processing. This is a remote position, aligned with UK working hours. This means the successful hire will follow a mid-shift schedule in the Philippines.

• Process tickets related to sales commissions, validating data against account churn, attainments, quotas, and other relevant metrics.
• Perform commission calculations and prepare upload files with a strong focus on accuracy and compliance, ready for upload  into commissions software.
• Review and update Salesforce Opportunities in accordance with established business rules and processes, verifying that key fields are accurate and up to date.
• Manage and resolve sales queries related to sales operations and Salesforce data issues, providing timely responses and resolution..
• Assist with re-calculations, data validation, and reconciliation tasks as needed.
• Complete all necessary commission calculations and preparations within strict monthly cycle deadlines.
• Collaborate with Finance, Sales, and Operations teams to maintain efficient workflows and seamless coordination.

• Strong attention to detail with a focus on financial data accuracy.
• Ability to work efficiently under time constraints and meet strict deadlines.
• Experience in sales commission processing, deal processing, or order processing.
• Familiarity with Salesforce Opportunities and its role in sales operations.
• Ability to follow structured business processes for data validation and approvals.
• Proficiency in Excel and Google Sheets for data analysis and management.
• Strong communication and problem-solving skills, with the ability to resolve sales queries effectively.

• Previous experience in commissions processing.
• Familiarity with NetSuite and/or Performio for financial and commission-related tasks.

• Collaborative environment
• Fully remote work arrangement
• Paid training
• Equipment provided
• HMO