Data Analyst II - Hospitality Data Team

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is a forward-thinking company dedicated to driving innovation in the hospitality industry through data. We leverage data insights to support strategic decisions and enhance our product offerings. As a Data Analyst 2, you will bring your expertise to an expanding team within the Hospitality unit's product department. This team acts as a strategic data partner, working closely with diverse product squads to provide expert insights and data-driven solutions that inform development decisions and optimize product performance. As a key player in shaping Lightspeed’s future, you’ll play an integral role in building actionable data expertise within our forward-looking organization.

What You'll Do:

• Collaborate with Cross-Functional Teams:
  Partner with Product Managers, Developers, Designers, and other stakeholders to understand their data needs, delivering tailored, strategic data solutions. Clearly communicate complex data insights to both technical and non-technical audiences, ensuring alignment across teams.
• Lead Advanced Data Analysis:
  Perform and lead complex analyses, such as segmentation, customer health assessments, and impact measurements of development initiatives, guiding product direction and business decisions.
• Develop Data Warehouse Solutions:
  Create, maintain, and test scalable data warehouse solutions using Python to ensure data integrity and reliability. Implement automated testing frameworks and leverage CI/CD pipelines to proactively identify opportunities for continuous improvement in data infrastructure.
• DynamoDB Data Extraction and Visualization:
  Script advanced interactions with DynamoDB to extract data and develop real-time visualizations that provide critical business insights.
• Dashboard and Report Development:
  Build, optimize, and innovate dashboards using tools like Heap and BigQuery to visualize key performance indicators (KPIs) and inform data-driven decisions.
• Mentorship:
  Mentor and guide data analysts, fostering a collaborative, growth-oriented environment while exemplifying technical expertise and effective problem-solving.
• Innovative Problem-Solving:
  Take ownership of complex data challenges, proactively supporting Product teams with data-driven insights that empower informed decision-making.
• Generate Business Insights:
  Translate complex data sets into actionable business insights, helping teams understand product performance through behavioral analysis and key metrics.
• Customer Data Platform Management:
  Optimize the data flow through platforms like Segment to ensure effective use of customer data in product development and customer success strategies.

What You'll Bring:

• Experience:
• 5+ years of professional experience using Python for data analysis, including advanced scripting and real-time data processing.
• 5+ years of experience with SQL, with familiarity in BigQuery and Dataform as a plus.
• Experience scripting and accessing data in DynamoDB.
• Technical Skills:
• Python Proficiency: Expertise in data extraction, processing, and advanced analyses (Pydantic, Scikit-learn, Poetry).
• SQL Proficiency: Advanced skills in SQL for querying large datasets and data manipulation.
• Version Control: Experience with Git, including collaborating through commits, pull requests (PRs), and code reviews.
• Data Warehousing: Strong knowledge of data warehouse development and testing using Python and SQL, with experience in cloud-based platforms such as BigQuery.
• Data Visualization: Experience with real-time data visualization tools like Matplotlib, Plotly, or Dash.
• As a Plus:
• Experience with customer data platforms like Segment and analytics tools such as Heap.
• Familiarity with AWS CLI and SDKs (e.g., Boto3 for Python) to interact with AWS.
• Experience working with data warehouses, particularly Dataform or similar data transformation frameworks.
• Business Acumen & Creativity:
  Ability to translate complex data into actionable business insights and present them effectively, with a creative approach to solving data challenges.

Collaborative Spirit:
Thrive in a dynamic, cross-functional environment, working closely with various teams to meet business needs.

What’s in it for you

• Lots of autonomy, flexible work culture with the option of working remotely or from one of our beautiful offices
• Genuine career growth opportunities within a company that's continuously expanding
• Be part of a team large enough for growth yet agile enough for real impact
• Work on high-traffic products with a global user base
• Opportunity to work alongside other highly skilled engineers, learn and expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story

… and enjoy a range of benefits that’ll keep you happy and healthy:

• Lightspeed share scheme (we are all owners).
• Flexible working policy.
• Mental health online platform and counseling & coaching services.
• Health and wellness benefits.
• LinkedIn Learning license (learning is always ongoing).
• Volunteer day to be able to give back to society!