Benefits Coordinator

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.

Lime is hiring a Benefits Coordinator. In this role, you will be responsible for performing day-to-day benefits-related duties to support Benefits and Total Rewards team objectives. You will support Lime employees with Benefits related queries, including leaves of absence, health and wellness plans, 401(k) plan administration, and employee benefits education.

• Assist in the administration of Lime’s employee benefits programs, including medical, dental, vision, life AD&D, Employee Assistance Program (EAP), Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), leave of absence, retirement plans, and wellness initiatives.
• Serve as the primary point of contact for employees, providing guidance on benefits options and promptly resolving issues related to enrollment and eligibility.
• Participate in regular audits and contribute to the development of standard operating procedures to ensure compliance and efficiency.
• Execute administrative tasks, including managing of service tickets and troubleshooting related issues.
• Document and maintain key processes, procedures and guides for benefit administration.
• Provide support in administering open enrollment, fielding inquiries, and distributing communications.
• Coordinate operations and efficiencies of benefits administration by liaising effectively between benefits, payroll, human resources and third-party vendors.
• Support with vendor invoicing, billing and payment processes.

• 2+ years of benefits/leave related experience coupled with an analytical mindset and proven experience in supporting internal stakeholders.
• Ability to effectively plan, organize and meet deadlines while maintaining a high level of quality and confidentiality.
• Experience within MS Excel or Google Sheets.
• Demonstrated effectiveness in contributing to a team, including the capacity to review and improve workplace practices.
• Excellent interpersonal skills, including the ability to effectively interact with all levels of the organization in a professional manner.
• Familiar with Workday HRIS.

• Familiar with pertinent federal and state regulations including the HIPAA, ACA, ERISA, COBRA, FMLA, ADA, Section 125 plans, workers' compensation, COBRA, and DOL requirements.
• Knowledge of G Suite/Google Workspace.

The anticipated salary range for this position is $49,000 - $79,000. Annual performance bonus, equity and benefits may be provided as part of the compensation package, depending on the position offered. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the candidate’s location of residence, the successful candidate's skills, experience and other qualifications. In addition to base salary, some roles may be eligible for a variable performance-bonus based on a combination of company performance, employee performance, and management discretion.

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Why Lime? 

When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results; striving to create an experience that enables Limers to do their best work. Here are some ways we support and invest in our team: 

Competitive salaries, performance-based annual bonus and pre-IPO equity

Health and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness apps

Flexible vacation policies with ample paid holidays tailored to country of residence

Fully-paid leave following the birth or adoption of a child and financial, medical and educational support for Limers pursuing parenthood

Support for retirement and financial goals with unlimited access to financial advisors

Unlimited, complimentary use of our vehicles in hundreds of cities around the world

Professional growth opportunities through quarterly learning days and top-tier tools

Opportunities to connect across teams and locations to network, socialize and volunteer

Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions

Consistent recognition of great work through meaningful rewards and career advancements

Benefits and perks vary depending on the nature of your employment and country of residence. Terms and conditions may apply.

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email recruiting-operations@li.me for assistance. 

Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.

Lime will consider employment for qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative, the California Fair Chance Act, and other applicable law.  When reviewing an applicant's criminal history, Lime will consider all of the material duties listed above to determine if there is an adverse and negative relationship between any criminal history and the ability to perform the material duties of the job.