Senior Manager, Sales Strategy & Operations, Global SMB & Acquisition Organization (GSA)

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role will be based in Dublin. 

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team

The Sales Operations Senior Manager is a key business advisor who will function as a “chief of operations” to our Talent & Learning Solutions, partnering with the Small Business & Acquisition leader (Senior Director) for Europe. 

The role is focused on enabling our world-class field sales team to be as productive as possible. This person will help executives and sales management make data-driven decisions by providing reporting, analysis, and insights from LinkedIn’s customer and sales data.   

They will be a key member of both the assigned sales leaders’ regional leadership team and the Global SMB and Acquisition SOPs leadership team and will partner on regional and global efforts and initiatives.  

We are looking for an exceptional business and people leader with strong quantitative, problem solving, communication, and project management skills. The ideal candidate can effectively communicate with executives and collaborate with a variety of people and job functions, accomplishing tasks of high complexity and scope, and perform professionally in a challenging, ambiguous, and fast-paced environment. They will be able to handle confidential and non-routine information supporting a rapidly changing organization. We're seeking a leader who can recognize opportunities to drive business growth or improve processes and who can lead a team to bring these ideas to life.   

Responsibilities:  

• Build, develop, and lead a top-calibre strategy & operations team  

• Serve as a thought partner and business advisor to our sales executives   

• Lead the sales operations function for the assigned region of LinkedIn’s Talent & Learning Solutions SMB and Acquistion business – including, but not limited, to:   

• Providing visibility into the performance of the business to leadership and sales teams   

• Delivering on key global processes such as annual planning; designing, building, and optimizing sales territories; forecasting; and quota setting and management   

• Driving system improvements & streamlined sales processes   

• Lead the team and sales organization through change   

• Assessing the impact of the team’s efforts on business results   

• Drive management decisions and program development by deriving analytics and insights from our CRM and other systems   

• Deliver strategic and operations projects globally as required to evolve and transform LinkedIn’s sales model   

• Coordinate with cross-functional teams to lead mission-critical projects, role alignment & program integrations   

• Create operational excellence through best practice sharing and process consistency across regions and LOBs   

Basic Qualifications:  

• BA/BS degree   

• 6+ years' experience in a strategic or analytical role, including Consulting, Finance, Business Operations, Sales Operations, or other similar 

• 4+ years’ experience with data analysis/modelling (Excel, SQL)  
    

Preferred Qualifications:  

• 2+ years of management experience 

• MBA or advanced degree preferred (or equivalent work experience)   

• Experience managing teams in high-growth, performance-focused environments   

• Strong communication skills, including written and verbal communication experience with senior leadership   

• Highly collaborative style with strong influence skills    

• Strong project management skills and the ability to mobilize cross-functional teams towards a common goal   

• Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making  

• Comfort using and developing reports, metrics, and dashboards with Tableau, PowerBI or other relevant sales metric tools and programs 

• Experience working in B2B SaaS businesses or with other sales organizations   

• Experience working in tech, digital and/or Talent/Learning space   

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