Senior Solutions Engineer

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role can be based in San Francisco, or Sunnyvale. 

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn Learning aims to close the skills gap and provide economic opportunity for every member of the global workforce through our ever-growing library of content coupled with the rich data and insights that LinkedIn’s economic graph offers. LinkedIn Hiring Assistant for Recruiter and Jobs is LinkedIn’s first AI agent that helps take on time-consuming tasks, allowing recruiting teams to focus on the most impactful, people-centric parts of the job. The Senior Solutions Engineer will be a key member of the Go-to-Market team for complex Talent Solutions products. They will be the driver of our technical pre-sales strategy, working alongside the existing account teams. Understanding how the LinkedIn Platform is built, structured, secured and how to integrate solutions into the tool will be integral to this role.

Responsibilities

• Drive LinkedIn Learning and LinkedIn Hiring Assistant sales and adoption by partnering with Account Directors, Account Executives and Customer Success
• Help convert pipeline opportunities by providing pre-sales support, product and integration expertise
• Conduct in-depth discovery and qualification to align with customers
• Demonstrate value from the Talent and Learning Solutions platform
• Prepare software demonstrations to showcase specific product capabilities and integrations
• Lead and assess technically-oriented customer conversations
• Partner with post-sales Onboarding and Technical Consultants to ensure an effective launch
• Partner with cross-functional teams (Product, PMM, Engineering) to ensure that customer and field feedback is addressed and competitive insights are surfaced
• Keep up to date with market trends in the Talent & Learning and Development industry, AI trends, competitive insights and industry regulatory/compliance requirements

Basic Qualifications

• 2+ years’ experience in a sales role
• 6+ years’ experience in a customer facing role

Preferred Qualifications

• Bachelors degree or equivalent experience in business or related field
• Ability to overcome technical challenges and security objections with customers
• Strong interpersonal and communication skills as well as attention to detail
• Understanding of Learning Experience Platforms or a background in Learning and Development
• Understanding of Human Resources Information Systems and Talent Acquisition software
• Experience with hand-off to Implementation/Onboarding team for technical products
• Ability to effectively lead and manage relationships with regional stakeholders internally
• Familiarity with solution architecture, data field mapping and SFTP configuration
• Proven track record of success in a Solutions Engineering role
• Ability to assess business opportunities and read prospective buyers
• Experience driving pre-sales and sales, developing strategies and growing a business
• Excellent organization, project management and time management skills
• Ability to effectively present to customers and audiences
• Ability to influence product and engineering

Suggested Skills

• Collaboration
• Communication
• Problem solving

LinkedIn is committed to fair and equitable compensation practices.   

The pay range for this role is $102,000 to $160,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.   

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.