Retail Production Partner Support - In Office / Houston

Longbridge Financial, LLC (LBF) is an innovative company committed to responsibly helping senior homeowners reshape their financial future to improve their retirement. Our mission is to be consistently fair, transparent, and professional at all times with our employees, customers, and partners.

Recognized as an Industry Changemaker, Longbridge CEO Chris Mayer looks at the industry differently and values employees at all levels who drive our company forward.  In fact, we are now a top 2 reverse mortgage lender.

Why work with us?

At Longbridge Financial, “We do the right thing” is more than a mantra, it’s our guarantee.  We want to attract the best and brightest—that’s why we’re committed to giving our employees the support they need and the respect they deserve. We offer competitive compensation packages and benefits, as well as a strong marketing and operations foundation. Join us for a rewarding career with remarkable growth potential.  Ready to be a changemaker and be a part of a team to help propel Longbridge to number one?

Please Note: This position will report into our Houston office, this is not a remote position

The Production Partner will be responsible for performing a variety of duties to assist the Retail Inside Sales Team. The overall goal and intent are to increase efficiency and quality of the sales team loan pipeline.  Production Partner’s primary role is to ensure a seamless transition of quality application submission to opening. This position is located in our Houston Office, Monday through Friday.

 Essential Functions/Specific Duties:

• Prepare and review all incoming application packages for completeness and compile/organize compliance documents in adherence with federal and LBF guidelines
• Check on outstanding applications in Velocify to ensure they are returned on time either with a notary service or direct from the borrowers
• Set up e-sign applications and printed applications for sales team and deliver to borrower via email or overnight (for printed apps).  Ensure complete application before submitting to the Intake department
• Check the package for complete documentation and ensure that all pages have been signed appropriately
• Ensure that each package includes counseling certificate and any compliant cover letters and required Letters of Explanation. File must meet minimum standards to submit to Intake
• Production Partner tracks the application from signing date until it’s received in the branch. Communicates with notaries as necessary to ensure prompt delivery
• Completed credit card authorization form/appraisal waiver
• Case transfer letter – if applicable
• Check daily mail
• Make ongoing contact/relationship with borrowers, in conjunction with the loan officer, to gather documents and submit a complete file to opening
• Any other job responsibilities requested by management

• 1 to 2 years mortgage experience preferred
• Excellent verbal and written communication skills
• Problem solving, analysis and solution oriented
• Work as a team player
• Must have reliable transportation to work in the office Monday - Friday

• Full benefits
• 401(k) with company match
• Paid time off
• Working in a growing and dynamic industry
• LBF is an EEO/AA/Vet/Disabled Employe
• Please note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial.