Inside Sales Project Analyst

At MacDonald-Miller Facility Solutions (“MacMiller”), we are committed to making buildings work better. As the Northwest’s leading mechanical contracting firm, we provide comprehensive design, delivery, and maintenance services for HVAC, plumbing, and automation systems in commercial buildings. With a strong workforce of over 1000 employees across 8 offices, each day brings unique challenges and opportunities for professional growth.

We take pride in our history of exceeding client expectations and delivering exceptional service. Our integrated teams tackle a variety of projects, including:

• New Construction: Transforming 3D architectural models into beautifully constructed urban buildings that meet time and budget constraints.
• Special Projects: Upgrading existing structures to improve efficiency and functionality.
• Service: Providing scheduled and on-demand maintenance to ensure tenant comfort.
• Building Performance: Delivering state-of-the-art control systems and automation to enhance energy efficiency.

Our success is built on collaboration and our Core Culture Values:

• Collaboration: A united team that values diverse strengths to achieve shared goals.
• Dedication: A commitment to personal and professional excellence, executing our tasks with integrity.
• Safety: Creating a secure work environment where everyone can thrive.
• Community: Fostering meaningful relationships to build a trusting and enjoyable workplace.
• Innovation: Embracing creative problem-solving to remain industry leaders.
• Fun! We believe in enjoying our work and maintaining a positive atmosphere.

Inside Sales Project Analyst: This is where you come in.

We’re seeking a driven and detail-oriented Inside Sales Project Analyst to join our dynamic Inside Sales CapEx team. In this role, you’ll support the Service Special Projects and Building Controls Account Executive teams by managing customer requests, capital planning reports, and CRM pipeline opportunities.

As a key contributor, you will ensure customers receive timely, accurate, and insightful solutions for equipment replacement, system assessments, and regulatory compliance. Acting as a vital link between the sales team and our customers, you’ll play a critical role in building strong relationships, optimizing processes, and driving efficiency.

If you’re forward-thinking and passionate about transforming the lifecycle approach to system and asset management for building owners and property managers, this role is an exciting opportunity to make a lasting impact within a sustainability-focused organization.

In return for your dedication and success in meeting ambitious goals, you’ll be rewarded with expanded responsibilities, ample growth opportunities, and more autonomy than you’ve likely experienced before.

 Top deliverables in the first year to be a hero:

• Collaborate with the Inside Sales Manager and Account Executive Teams: Develop, track, and deliver critical reports that drive decision-making and customer success.
• Ensure Accurate and Timely Capital Planning Reports: Provide customers with detailed proposals for equipment replacement, system condition assessments, and compliance with upcoming legislative requirements.
• Own CRM Lead and Opportunity Management: Create, monitor, and manage CRM leads and opportunities, ensuring seamless tracking from lead generation through completion while maintaining accurate records.
• Lead Routine Sales Funnel Maintenance: Take charge of essential tasks such as customer outreach, proposal generation, and ongoing support for Account Executives.
• Support RFP Responses: Play a key role in responding to Request for Proposal (RFP) opportunities, ensuring thorough and competitive submissions.
• Act as the Sales-Customer Liaison: Facilitate smooth communication between sales teams and customers, ensuring timely follow-ups on open opportunities, addressing customer inquiries, and maintaining exceptional service levels.

The Inside Sales Project Analyst role reports directly to Jessica Storm, SSP Project Coordinator Manager, as part of a collaborative team dedicated to driving a variety of impactful projects and initiatives that support our rapidly growing business. This high-profile position offers the opportunity to engage and build relationships with individuals across all levels and functions within the organization.

Your Background: What kind of person will thrive in this role?

You should have…

• Education: Associate's degree in Business, Marketing, or related field preferred, or equivalent work experience.
• Experience: 1-3 years in sales coordination, project management, or an inside sales role.
• Financial Acumen: Familiarity with CapEx planning, budget forecasting, and profit and loss/financial statement analysis.
• Industry Knowledge: Experience in property management, mechanical contracting, or the construction industry is a plus.
• Organizational Excellence: Strong ability to prioritize and manage multiple tasks, projects, and deadlines effectively.
• Communication Skills: Exceptional verbal, written, and interpersonal skills with a customer-focused approach.
• Goal-Driven: Proven ability to set and achieve goals while consistently meeting deadlines.
• Technical Proficiency: Skilled in CRM software or relational databases and adept with Microsoft Office and Power Apps for data analysis and reporting.

And everyone you work with should describe you as…

• Passionate: Driven by enthusiasm and commitment to excellence.
• Adaptable: Flexible and resilient in the face of challenges or change.
• A Results-Oriented Problem Solver: Skilled at identifying solutions and delivering impactful outcomes.

And you should be motivated by…

• Taking Initiative: Empowering yourself to learn and grow independently. If you thrive under micromanagement or need constant guidance, this role might not be the best fit.
• Driving Results: Excelling in a lean, performance-driven environment where you're expected to take on more responsibility, achieve ambitious goals, and continuously push boundaries.
• Collaborating in a Positive Culture: Enjoying a transparent, innovative workplace that values fresh ideas, fosters teamwork, and maintains a supportive, family-like atmosphere.

Compensation: $29/hr to $32/hr  

MacDonald-Miller Facility Solutions presently provides employee coverage for: 

• Medical, dental, vision for employees (coverage available for dependents for shared premium). 
• 401k retirement plan including Company matching. 
• Vacation and Sick Compensation (PTO), and Holiday Pay! 
• Disability income protection including short term and long-term disability. 
• Employee and dependent life insurance. 
• Wellness Program. 
• Employee Assistance Program. 

Where you will work 

Your primary office will be at our Seattle HQ (17930 International Blvd, SeaTac, WA 98188), conveniently located near SeaTac International Airport. The office features ample secured parking, newly renovated facilities, and stunning views. The neighborhood offers convenient amenities, including an onsite deli, nearby restaurants, and easy freeway and airport access.

While this will be your home base, you’ll occasionally travel to our other MacDonald-Miller offices, and you’ll enjoy the flexibility to work remotely up to two days a week.

Interested in learning more?  

If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team!

MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.