Sales Manager

We’re looking for a Sales Manager to lead our West Coast sales team, keep things running smoothly, and make sure we hit our goals. This role is about managing people, tracking performance, maintaining our sales process, training and coaching, and solving complex problems.

What You’ll Do

Sales Performance

Your main job is to keep the sales team on track and make sure our customers have a consistent, high-quality experience. You’ll check in with each sales rep weekly, run team huddles, and keep an eye on the sales pipeline to make sure deals are moving forward. You’ll also handle any culture or performance issues as they come up, run quarterly performance reviews, and make sure the sales inbox stays cleaned out and organized.

Managing & Training the Team

You’ll help with hiring when needed and make sure new reps get up to speed. Beyond that, you’ll keep coaching the team, holding training sessions, and making sure they have the knowledge and tools to succeed. You’ll approve hours and PTO requests, coordinate technical training, and stay plugged into any technical updates that might affect sales.

Handling the Business Side

You’ll be the first point of contact when customer complaints come in, working with Warranty Coordinators and Customer Service to resolve issues. You’ll also track sales trends and pass key insights to Marketing and Business Development. When the sales team has requests for inventory, purchasing, or marketing, you’ll relay those to the right people. Staying on top of pricing and competitive trends is also part of the job, along with working with IT and Customer Service to improve systems and processes. You’ll check in weekly with the Sales Director to report on team performance, ongoing projects, and anything that needs attention.

What You Need

We’re looking for someone with at least 5 years of experience managing a sales team or leading in a sales environment. You should know how to track performance, coach people, and handle customer issues when they come up. A solid understanding of sales processes, CRMs, and business operations is a big plus. You’ll also need to work well with marketing, IT, customer service, and inventory teams to keep things running efficiently.

What We Offer 

Starting range with bonus: $167k-$191k annually, plus a comprehensive benefits package. Plus real opportunities to grow in leadership.

Beyond competitive wages and growth opportunity, Maddox also offers:

13 Days PTO annually (18 days after 5 years)

8 paid annual holidays

401K Match 

Paid maternity and paternity leave

Healthcare 

Reimbursements for certain expenses