Sales Development Representative

About Maqsam

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.

Your Opportunity:

We are actively seeking a detail-oriented and results-driven Sales Development Representative to ensure high-quality leads are passed on to our sales team.

Your Top Responsibilities:

• Qualify all assigned inbound marketing leads by contacting and addressing these leads promptly and efficiently to ensure they meet our criteria.
• Evaluate and score inbound leads based on predefined criteria.
• Ensure consistent communication with all marketing leads across different channels.
• Follow up with leads to gather any missing information or clarify their needs
• Manage and update lead data in the CRM system (HubSpot).
• Maintaining Relationship: Follow up with leads who are not yet ready to buy ensuring they stay engaged with the company.
• Analyze lead conversion rates, and meeting bookings, and provide feedback for optimizing marketing campaigns.
• Work closely with sales and marketing teams to improve qualification processes.
• Document lead qualification processes and best practices.
  
  

What We Expect from You:

• 1-3 years of experience in inbound Sales lead qualification, Sales development representative, sales operations, or a similar role.
• Proficiency in CRM tools, preferably HubSpot.
• Excellent communication skills in both English and Arabic.
• Ability to work independently and collaborate with cross-functional teams.
• A results-driven mindset and passion for supporting sales growth.

What We Provide:

Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:

• A Collaborative and Friendly Environment.
• Opportunities for personal and professional growth.
• Fair Compensation: We value your contribution.
• A transparent culture that values open communication and integrity.
• Benefits: First-class health insurance, and more.
• Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.

Ready to join Maqsam's team? Apply now!