Director of Sales

We are in search of an accomplished Director of Sales with exceptional leadership skills to spearhead our sales initiatives. This pivotal role involves not only educating depositors and new residents about the unique advantages of the Mather Place community but also securing deposits and facilitating timely move-ins, all while ensuring we meet and exceed our sales goals. The ideal candidate will actively lead the entire sales process, which encompasses the selection, training, and ongoing performance management of our sales team. It is imperative that every inquiry, depositor, and new resident experiences a consistently outstanding “Mather Experience.” Join us in shaping a vibrant community where every interaction matters!

ESSENTIAL FUNCTIONS

• Respond to assigned prospect inquiries in a timely and appropriate manner as defined in the sales training and goals, consistently delivering a ‘Mather Experience’ for each customer.
• Generate personal sales productivity to meet or exceed sales, appointment and phone contact goals.
• Lead sales team to achieve team accomplishment of productivity goals including sales goals, appointment and phone contacts.
• Provide on-going training, communication and mentoring to the sales team to ensure each maintains a thorough and comprehensive knowledge of community sales process, home availability, services, policies, data base management and goals, resulting in appropriate personal and team utilization of CRM, approved sales policies and procedures, approved communication system and other programs as identified.
• Oversee the application/approval and commencement process as a liaison between prospects/depositors/sales team and operations team members to ensure program adherence.
• Ensure current, complete and accurate data is entered into the CRM system while using the program appropriately for individual sales.
• Partner with the marketing team to create and measure effective on-site and outreach events.
• Develop and manage sales budget to achieve target goals.

QUALIFICATIONS AND SKILLS

Required:

• Sales management experience
• Sales experience in a service-related industry
• Professional demeanor, ability to maintain a thorough and comprehensive knowledge of Mather sales process, services and policies; flexible, self-motivated
• Strong computer skills