Account Manager

Your Role at MediaLab

MediaLab is a media and technology company focused on acquiring and growing properties and global brands. We are a unique combination of private equity, holding company, and operating entity. As we continue to expand, we take pride in the prominent market position of our brands.

Come join an exceptionally talented team of engineers, designers, product managers, and business builders. Our headquarters is located in sunny Santa Monica, California, with growing teams in New York and across cities in the U.S. and Latin America.

MediaLab is searching for an enthusiastic and collaborative Account Manager to oversee the execution and management of brand partnership campaigns. Our ideal candidate understands the intricacies of both the pre- and post-sales process and is passionate about the intersection of music, culture, online advertising, and MediaLab’s robust offerings.

Please note: We are only hiring for this role in Chicago and Los Angeles.

• Serve as the main point of contact across multiple campaigns, managing internal and external communications, deliverables, and expectations for each assigned campaign.
• Ensure a seamless transition between sales, production, artist relations, design, and other internal teams during the pre- and post-sale phases.
• Advise clients and internal teams on MediaLab’s best practices and capabilities throughout the sales process.
• Organize and lead all elements of the campaign launch process to ensure timely delivery—this includes internal/external kickoff calls, asset collection, campaign trackers, trafficking coordination with Ad Operations, and distribution planning with paid social and custom content executions.
• Act as a strategic problem-solver, proactively addressing execution challenges and optimizing workflows to meet client success metrics.
• Monitor campaign pacing to ensure full delivery of all advertiser campaigns.
• Manage and optimize digital campaigns against KPIs outlined by sales/agency teams, including conversions, CTR, viewability, and CPC.
• Work closely with the Head of Client Services to ideate and streamline new processes for execution.
• Provide insightful reports and recap decks on campaign performance—from digital and video to verification and content—helping to build a case for future sales opportunities.

• Education: BA or BS degree preferred
• Experience: 3+ years in the digital media landscape (experience at a publisher, media agency, or in brand partnerships strongly preferred)
• In-depth understanding of digital, branded content, video production, and social media activations
• Strong organizational and project management skills with the ability to prioritize tasks, meet tight deadlines, and manage multiple projects and stakeholders under pressure
• Excellent written and verbal communication skills—both internally with cross-functional teams and externally with brand/agency partners
• A proactive, solutions-oriented mindset and a passion for bringing creative brand partnerships to life
• Proficient in Microsoft PowerPoint and Keynote
• Experience with Third-Party Ad Serving platforms and Rich Media providers such as OAS, Google Ad Manager, Atlas, PointRoll, Eyeblaster, Eyewonder, Sizmek, IAS, DoubleVerify, and MOAT
• Familiarity with Order Management Systems like Boostr, Operative, Placement.io, etc.