Customer Service Specialist 

Who We Are
MedTrainer is a fast-growing Healthcare Tech company, leading the way in the $800 billion US healthcare industry. For over a decade, we've been expanding our reach, developing our team, and creating new opportunities for individuals eager to grow alongside us.

Join the MedTrainer Team: Customer Service Specialist 

Are you ready to kickstart an exciting career with a growing company that values your potential?

At MedTrainer, we’re looking for dynamic individuals to join our Customer Service team and make a real impact in the healthcare tech industry.

As a Customer Service Representative (TBD) (which we call Credentialing Specialist), you’ll work directly with US Healthcare companies to ensure their providers meet essential regulatory requirements, making quality patient care possible. This role gives you hands-on experience and industry insight with room to grow in both skill and career potential.

Don’t know what healthcare credentialing is? No problem - we’ll train you!

English Proficiency: You’re confident in speaking, writing, and listening in English.
Positive Attitude: You bring energy and teamwork to the table.
Tech Savvy: Comfortable with computers and learning new software.
Problem Solver: Strong critical thinking skills to make smart decisions.
Bonus Points:

• Experience in customer service? Awesome, but not required.

• New graduates are more than welcome!

Why You’ll Love Working Here

Amazing Benefits:

• Paid Major Medical Insurance to keep you covered.
• Savings Plan (Caja de Ahorro) because we care about your future.
• TotalPass Membership with discounts at gyms and fitness studios.
• FREE breakfast, lunch, drinks, and snacks to fuel your day.
• Flexible hybrid work options based on performance.

Growth Opportunities: 

• We promote from within! If you’re ready to grow, we’ll help you get there.

Stability: 

• We invest in your training and career. You’re not just another employee—you’re part of the MedTrainer family.

Work Perks:

• Supportive Workplace Culture
• Standard Hours: Monday - Friday, 8 am to 5 pm
• Perks: Free breakfast, lunch, snacks, and beverages daily
• Fun Extras: In-office celebrations, fitness challenges, futbolito, and more.

Ready to join a team that values your potential and invests in your future?
APPLY NOW and take the first step toward an incredible career at MedTrainer!