Dutch Speaking Customer Service for Online Retail Department - 2000 Per Month

Mercier Consultancy is seeking a Dutch Speaking Customer Service Agent for our Online Retail Department with a competitive monthly salary of €2000. In this role, you will be responsible for providing exceptional service to our Dutch-speaking customers as they navigate their online shopping experiences. You will address inquiries related to product information, order processing, returns, and general customer support. Your aim will be to ensure a seamless and positive experience for our customers. If you are a dedicated professional with a passion for online retail and excellent communication skills, we would love for you to join our team!

Responsibilities

• Deliver outstanding customer service in Dutch for a variety of online retail inquiries.
• Assist customers with placing orders, tracking shipments, and processing returns.
• Provide accurate information on product features, pricing, and availability.
• Handle customer complaints and inquiries effectively to maintain satisfaction.
• Document customer interactions for reference and service improvement.
• Collaborate with logistics and inventory teams to ensure product availability and timely fulfillment.
• Stay informed about promotions, sales, and new products to effectively assist customers.

• Fluency in Dutch and English, both written and spoken.
• Experience in customer service or online retail is preferred.
• Excellent communication skills with a strong focus on customer satisfaction.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Familiarity with online retail platforms and customer support software is a plus.
• Detail-oriented with solid problem-solving capabilities.
• Willingness to work flexible hours, including weekends if necessary.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...