Dutch Speaking Customer Service For Online Streaming Media - 2000 Euro Per Month

Mercier Consultancy is seeking a Dutch Speaking Customer Service Agent for our Online Streaming Media Department, offering a competitive salary of 2000 Euros per month. In this exciting position, you will assist our Dutch-speaking customers with inquiries related to our streaming media services. Your role will involve addressing questions about account management, subscription plans, content availability, and troubleshooting technical issues. If you have a passion for media and entertainment and possess strong communication skills, we invite you to apply and join our dynamic team dedicated to providing exceptional customer support.

Responsibilities

• Provide outstanding customer service in Dutch for inquiries related to online streaming media.
• Assist customers with account setup, subscription management, and payment inquiries.
• Troubleshoot technical issues and provide effective solutions to enhance user experience.
• Educate customers on the features and benefits of our streaming services.
• Document customer interactions and feedback to improve service quality.
• Collaborate with technical teams to resolve complex issues efficiently.
• Stay updated on the latest media trends and service developments to offer informed assistance.

• Fluency in Dutch and English, both spoken and written.
• Experience in customer service, particularly in the media or technology sectors is preferred.
• Strong communication and interpersonal skills with a customer-first mindset.
• Technical aptitude with the ability to troubleshoot common streaming issues.
• Familiarity with customer service software or support platforms is a plus.
• Detail-oriented with strong problem-solving skills.
• Willingness to work flexible hours, including weekends and holidays, if necessary.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Health Insurance
5. Private Health Insurance
6. And Much More...