French Speaking Customer Service For Electronics Company - Remote In Greece

Mercier Consultancy is seeking a motivated French Speaking Customer Service Agent for a leading Electronics Company, with the opportunity to work remotely from Greece. In this role, you will support French-speaking customers by addressing their inquiries related to electronics products, troubleshooting issues, and providing exceptional service. Your job will involve collaborating with various departments to ensure customer satisfaction and effective resolution of inquiries. If you have a strong passion for technology and customer service excellence, we would love to have you on our team!

Responsibilities

• Provide excellent customer service in French for inquiries related to electronics products.
• Assist customers with troubleshooting technical issues and product inquiries.
• Guide customers through product features, warranties, and return processes.
• Document customer interactions accurately for follow-up and quality assurance.
• Collaborate with technical teams to resolve complex issues and elevate customer experience.
• Stay updated on the latest product information and industry trends to provide knowledgeable support.
• Gather customer feedback to contribute to service improvements.

• Fluency in French and English, both written and spoken.
• Experience in customer service, especially in the electronics or technology sector preferred.
• Strong technical aptitude and passion for electronics products.
• Excellent communication and problem-solving skills.
• Proficient in using customer service software and tools.
• Detail-oriented and capable of maintaining organized documentation.
• Flexibility to work remotely with a commitment to meeting customer needs.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...