Spanish Speaking Client Services Coordinator

Mercier Consultancy is seeking a talented Spanish Speaking Client Services Coordinator to join our team! In this vital role, you will be responsible for bridging the gap between our Spanish-speaking clients and our internal teams. Your primary focus will be to ensure that clients receive exceptional service and support throughout their experience with us. If you have strong communication skills, a knack for organization, and a passion for client relations, we want to hear from you!

Responsibilities

• Facilitate seamless communication between Spanish-speaking clients and company departments.
• Respond promptly to client inquiries and provide clear information about our services.
• Organize meetings and ensure follow-through on client requests and feedback.
• Keep accurate records of client interactions and support activities.
• Collaborate with team members to identify and resolve client issues effectively.
• Gather client feedback to drive improvements in service delivery and offerings.
• Stay informed about company products and services to assist clients effectively.

• Fluency in Spanish and English, both written and spoken, is essential.
• Previous experience in client services or coordination roles is preferred.
• Strong organizational abilities and attention to detail are necessary.
• Excellent communication and relationship-building skills are a must.
• Proactive problem-solving approach and eagerness to assist clients.
• Ability to work effectively in a collaborative team setting.
• Experience with CRM systems or client management tools is advantageous.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And 4 Weeks Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...