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Dutch Speaking Customer Support for Food Delivery Service Department

Mercier Consultancy is actively seeking a Dutch Speaking Customer Support Representative for our Food Delivery Service Department! In this essential role, you will be the voice of our company, helping Dutch-speaking customers with inquiries and issues related to their food delivery experiences. Your support will be key in ensuring that our customers enjoy a seamless and satisfying service.

If you have a passion for customer service and a love for food, this position could be perfect for you! You will be part of a collaborative team dedicated to delivering top-notch support while maintaining a friendly and positive atmosphere.

Responsibilities

  • Provide customer support in Dutch through phone, email, and chat
  • Assist customers with inquiries regarding orders, delivery times, and menu options
  • Document customer interactions accurately in our support system
  • Collaborate with the logistics and restaurant teams to resolve customer issues
  • Offer solutions and guidance to ensure customer satisfaction
  • Engage in training to stay updated on service features and promotions
  • Gather customer feedback to help improve our services
  • Fluency in Dutch and English, both spoken and written
  • Previous experience in customer support, preferably within the food delivery or hospitality sectors
  • Exceptional communication and interpersonal skills
  • Strong problem-solving abilities and keen attention to detail
  • A customer-oriented mindset with a proactive approach to solving issues
  • Able to manage multiple inquiries efficiently in a fast-paced environment
  • Familiarity with customer support tools and software

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...

Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 15, 2025

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