IT Support Specialist

MONETA is a national Registered Investment Advisory Firm based in St. Louis, Missouri.  We are dedicated to providing quality service to our clients, encompassing investment and retirement planning, tax preparation, risk management, estate planning review, education savings and much more.  

We strive to provide a challenging and rewarding environment where our employees experience consistent growth, training, and development opportunities throughout their career.  Like the high value we place on our client relationships, Moneta values our firm's endless talent and we look forward to meeting with you to begin your thriving career with us.    

The IT Support Specialist is responsible for providing critical tier 1 technical support for all end users. This role requires a professional demeanor, advanced troubleshooting capabilities, and a comprehensive understanding of core IT concepts to build upon.

Essential Responsibilities

• Promptly address and resolve Help Desk requests for technical support
• Conduct thorough identification, research, and resolution of technical issues related to LAN and PC workstations
• Implement and maintain computer hardware systems, including desktops, laptops, docking stations, monitors, printers, and scanners
• Exercise professional judgment to implement timely solutions, ensuring optimal customer satisfaction, minimizing downtime, and preventing cost overruns
• Adhere strictly to established protocols and guidelines while leveraging experience to execute job functions
• Contribute to the development and maintenance of the IT knowledge database through meticulous documentation
• Some travel as required by the position

• B.S. Computer Science or related field
• Three or more years of experience in a related position
• Proficiency with Microsoft, Apple and Android operating systems
• LAN support experience

Moneta is committed to providing the best possible care for our employees; part of this care includes offering comprehensive benefits that enhance the wellbeing of employees and their families: 

• Paid holidays
• Paid time off (PTO)
• Employer cost-shared medical and dental insurance
• Employer paid short-term disability, long-term disability, AD&D insurance, and basic life insurance
• 401k Match – 50% of employee contributions up to 6% of compensation
• Discretionary annual profit-sharing bonus
• Paid parental leave
• Professional development reimbursement
• Paid volunteer time off (VTO)
• Employee referral incentive bonus program
• Onsite wellness programs & rewards
• Employee engagement activities

Moneta is a fiduciary fee-only Registered Investment Advisory firm and unable to hold securities licenses with the exception of Series 65.  We also do not allow outside business activities, insurance commissions and/or trails.