Developer Advocate

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

We are seeking a highly organized, motivated, and resourceful Community Outreach Manager to help MongoDB reach and empower developers in their preferred learning forums. This role will focus on fostering engagement across a range of MongoDB-managed and third-party (3P) forums like Reddit and Stack Overflow, and implementing new strategies to encourage active participation.

As a key member of our Developer Relations team, you will be responsible for developing and managing community programs, supporting contributors, and ensuring developers get the answers they need to be productive through meaningful discussions, content visibility, and community-led advocacy.

Our Developer Relations team is distributed around the world.

We are looking to speak to candidates who are based in London for our hybrid working model, offering you an opportunity to be part of a truly global team.

Please check out our latest content and activity to see what our team is up to.

As the Community Outreach Manager, you will

• Serve as the primary point of contact for MongoDB’s community forum, focusing on enhancing engagement through strategic community initiatives, refining moderation and escalation processes, and sharing product insights gained
• Actively monitor and support MongoDB-related discussions on sites including Stack Overflow, Reddit, Dev.to, Discord, and GitHub
• Develop and implement programs to highlight community code and content contributions such as community challenges, coding content and referral programs
• Work with MongoDB Social team to increase and promote posting of community activity and sharing code and content on key social channels and sites
• Collaborate closely with our Developer Advocates and other internal stakeholders while supporting them to engage with our developer community
• Work closely with our content strategy lead to cross-promote MongoDB content, open source projects, and initiatives. Partner with external influencers and industry experts to drive advocacy
• Track and analyze key community engagement metrics, providing regular reports on forum activity, top contributors, and engagement trends
• Identify opportunities for program improvements based on data insights

Requirements

• 3-5 years of experience in developer community management or developer relations. Other related roles and experiences may also be considered
• Strong understanding of developer ecosystems, developer forums and open source contributions
• A proven track record of successfully building forum programs and new community engagement programs
• Excellent data analysis skills, including a focus on establishing community metrics and measurements
• Ability to thrive in collaborative environments, effectively engaging with cross-functional teams and external community members while moving the ball forward independently
• Understanding of database and related developer technologies

Great to have

• Familiarity with MongoDB and related developer communities such as Python, PHP, Java, C#, PostreSQL, and AI

Why Join Us?

You'll be at the heart of a dynamic community, working with passionate leaders and making a tangible impact on the MongoDB user experience. This role offers a unique opportunity to shape MongoDB’s Community engagement strategy, work with passionate developers worldwide, and make a significant impact in the developer ecosystem.

MongoDB is committed to providing an inclusive and supportive environment. We look forward to welcoming you to our team! 

By joining MongoDB, you will be at the heart of an innovative and fast-growing developer community. MongoDB is committed to fostering an inclusive and supportive environment for all community members. If you're looking for a dynamic role that combines strategy, engagement, and technical community building, we’d love to hear from you!

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID 1263090922