Project Manager - job 1 of 2

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. 

MSX International has the job for you!

MSX International is seeking a proactive Project Manager to lead the operational delivery of key programmes for top automotive clients. This role involves driving success through effective team leadership, achieving KPIs, and fostering client growth. Ideal for a dynamic professional with a passion for developing teams and delivering innovative solutions.

Project Manager

£45,000

Permanent

40 hours per week, Monday-Friday

Field Based/Remote

The Role
The role involves acting as a liaison between field, office, and home-based teams and the client, ensuring effective program delivery and meeting KPIs. It includes leading and developing teams to achieve program targets, managing day-to-day operations, and identifying growth opportunities. You will support MSX in delivering multiple programs by focusing on development, opportunity analysis, team coaching, and project implementation to meet client and MSX objectives.

Initial Project (6 months):

The candidate will start by delivering an accessory pilot over six months. This will include:

• Engage with stakeholders (Dealers, clients, internal teams).
• Implement process changes at Dealers to improve sales and customer experience.
• Identify opportunities to enhance accessory sales and customer satisfaction.
• Develop content for meetings and present results to the manufacturer.
• Analyze data and provide recommendations for future improvements.

Project Manager Transition

• During the implementation of the Accessory project, there will be a transitional phase during which it will be necessary to begin leading various projects. This phase will commence with a small number of projects, which will gradually increase over time.

Post-Transition Role:

• Oversee daily operations and manage communication with Programme Team Leaders and clients.
• Support Delivery Manager in governance reviews and team development.
• Ensure program compliance, manage team performance, and address issues.
• Maintain program documentation and track project updates.
• Assist with forecasting, invoicing, and Project P&L management.

What We Offer

• Salary: £45,000
• Bonus: up to £5,000 per year
• Company Car, Fuel Card, Credit Card
• Annual Leave: 25 days + bank holidays
• Pension Plan: Company contributory scheme
• Healthcare: Cashback scheme
• Life Assurance
• Car Salary Exchange Scheme
• Exclusive Discounts: Everyday purchases and car purchases

Working Pattern & Location

• Hours: 40 hours per week (Monday – Friday)
• Location: Remote with travel (approx. 2 days per week)
• Client Sites: South England

This is an excellent opportunity for an individual with strong presentation and interpersonal skills. Our ideal Project Manager is a self-starter who has excellent leadership skills, as well as:

• Automotive aftersales experience in both service and parts (Essential)
• Project management and people management experience
• Proven ability to manage multiple projects simultaneously
• Business development experience
• Coaching experience
• Strong understanding of aftersales & customer retention within dealer networks 
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Visio, Project)
• Excellent leadership, problem-solving, and analytical skills
• Ability to influence, negotiate, and communicate effectively at all levels
• Strong commercial acumen with a strategic mindset
• Comfortable conducting high-level management meetings and presenting data-driven insights

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Diagnostics & Repair Enhancement
• Warranty and Repair Efficiency
• Technical Information
• Learning Solutions
• Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.