Associate Distinguished Engineer, Salesforce Marketing Cloud

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

EQUIREMENTS:

• Experience 14+ years
• Strong experience in Designing and implementation of Salesforce Marketing Cloud.
• Proven hands-on development experience with Salesforce Marketing Cloud.
• Expertise in implementing large-scale, complex Salesforce projects across Sales, Marketing, Service, Community, etc.
• Strong Pre-Sales and Consulting experience.
• In-depth knowledge of Marketing Cloud modules including: Journey Builder, Automation Studio, Mobile Studio, Contact Builder, Content Builder, Web Studio, Social Studio, Advertising Studio, Audience Builder, Personalization Builder, Analytics Builder, Interaction Studio, and Salesforce Einstein.
• Proven experience integrating Marketing Cloud with Salesforce Clouds and third-party platforms like CMS, DMP/CDP, Google Analytics, and CRM systems.
• Proficiency in AMPscript, SQL, SSJS.
• Strong knowledge of HTML, CSS, JavaScript, jQuery, JSON, Apex, Visualforce, and Lightning Web Components.
• Ability to create detailed technical implementation diagrams for Salesforce ecosystems.
• Excellent communication and stakeholder management skills.
• Demonstrated experience in client-facing roles.
• Design and deliver robust, scalable solutions tailored to client business goals while factoring in their adoption maturity

RESPONSIBILITIES:

• Understand customer needs and position Salesforce Customer Success Platform as the optimal solution aligning with both technical and business requirements.
• Collaborate with Solutions Engineers to analyze customers’ unique business challenges and lead architecture and solution workshops.
• Design technical integration strategies, including detailed data flow and architecture diagrams/visuals.
• Develop customized demos, prototypes, and presentations to illustrate the business value of Salesforce solutions.
• Lead targeted workshops that establish best practices based on a customer’s business priorities and objectives.
• Present Salesforce Marketing Cloud infrastructure and demonstrate in-depth knowledge of its platform capabilities, security, hosting, and integration.
• Support Solutions Engineers in knowledge transfer to ensure smooth implementation and adoption.
• Lead scaling initiatives by creating enablement content, reusable tools, templates, and best practice documentation for solution engineering teams.
• Actively participate in ongoing product, sales, and procedural training to stay current and certified in Salesforce technologies.

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.