SDR Manager

We are looking for an SDR Manager to join our fast-growing FinTech!

We're looking for an enthusiastic and driven SDR Manager to join our dynamic and growing team. At Navro, we value diversity and are committed to creating an environment where everyone feels supported and empowered to contribute their unique perspectives. 

At Navro, we're not just offering a job - we're offering an adventure alongside a great team. 

Who we are

We are transforming payments for global platforms and e-commerce businesses. As the world’s first payments curation platform, we simplify cross-border transactions by uniting best-in-class infrastructure into a seamless ecosystem, enabling businesses to scale and operate effortlessly across borders.

Our platform empowers businesses to pay international workforces, sellers, and suppliers quickly and reliably while optimising costs and enhancing payment experiences. By combining innovation with compliance and scalability, we are shaping the future of payments for modern global businesses and their ecosystems.

We are building a workplace that encourages growth, development, and fun. Working in a startup can be both rewarding and challenging, we’ll be with you throughout the highs and lows as one team. We need people who have passion, resilience, and willingness to find solutions, not just problems, and work well within our global team of almost 30 nationalities.

• Lead, coach, and inspire a team of Sales Development Representatives (SDRs) to achieve and exceed lead generation and meeting-setting targets.
• Develop and implement strategies for prospecting, qualifying, and engaging potential customers across Navro’s core verticals.
• Create and optimise workflows, tools, and outreach methods (cold calls, emails, social media, and chat) to ensure efficiency and consistency across the team.
• Collaborate with Marketing to align inbound and outbound lead generation efforts, ensuring high-quality leads for the Sales team.
• Train SDRs on effective questioning techniques to uncover prospect needs and qualify interest, while also providing product knowledge to help connect prospects to Navro’s value proposition.
• Actively monitor and report on SDR activity metrics, ensuring proper tracking and updates within the CRM system and meeting/exceeding SLAs.
• Participate in team meetings and prospect calls to support SDRs, provide feedback, and continuously refine their skill sets.
• Identify and nurture relationships with high-potential prospects, ensuring consistent follow-up and engagement until opportunities close or are disqualified.

To be successful in this role, you will need:

• 2+ years of SDR experience, with 1+ year in a leadership or mentoring role.
• Excellent verbal and written communication skills
• Strong interest in technology and payments
• Self-starter who is able to operate in a hyper-growth environment with minimal oversight
• CRM experience 

You may not possess every single required skill listed, and that's perfectly fine. If you have most of them, along with grit, passion, a desire to learn quickly, and the willingness to get stuck in, we encourage you to apply.

As part of this role you will receive the following:

• You will enjoy 26 days of annual leave (excluding Bank holidays)
• Volunteering & Compassionate leave
• Private Healthcare 
• Company Options Scheme
• Team socials and annual company off-sites
• Comprehensive, interactive & engaging Training - Leadership, Communication and Presentation Skills, Behavioural Profiling, Conflict Management, etc
• Career frameworks
• Flexibility surrounding other commitments; within your team we will work around child-care or other appointments you have. We just ask for advance notice!
• Working in a diverse and inclusive environment where we ensure that our people thrive

Navro does not accept unsolicited resumes from search firms/recruiters. Navro will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.