PEP, CNBC Councils Sales Development Specialist

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

We are seeking a CNBC Councils Sales Development Specialist to provide strategic administrative and outreach support to our CNBC Councils Sales team. This role will manage critical administrative processes and lead generation efforts, allowing our sales managers to focus on high-value client interactions and closing deals.

PLEASE NOTE: This is a short term position with an estimated duration of 9 months, unless otherwise amended or terminated as deliverables within this project are completed. 

Key Responsibilities

Administrative Support (50%)

• Manage Council member onboarding processes, ensuring smooth transitions and quick turnarounds
• Support Sales team in processing renewal charges accurately and in a timely manner
• Handle offboarding procedures for departing Council members
• Support Sales team in updating and maintaining accurate records in Salesforce
• Serve as a key leader in CRM updates and support implementation of upcoming Salesforce-Outlook integration processes, providing change management support during systems transitions
• Assist with data entry, reporting, and administrative tasks as needed

Sales Outreach Support (50%)

• Generate and qualify leads through targeted research and strategic initial outreach
• Develop and implement personalized outreach campaigns for high-value prospects
• Implement A/B testing methodologies for outreach campaigns to optimize response rates
• Develop data-driven approaches to engage prospects
• Create tailored follow-up strategies for unresponsive leads and nurture existing prospects
• Track outreach activities and maintain detailed records in CRM
• Provide general sales enablement support as needs arise, adapting to evolving team priorities and market conditions
• Assist with preparing customized sales presentations and proposals
• Contribute to the development of outreach strategies and campaigns

This position reports to the Senior Director of Memberships with a dotted line to Sales Director and works closely with all members of the Sales team.

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

What we’ll offer:  

PEP Regular  

• Works more than 1,000 hours per measurement period:  
• Eligible for 401K after 1,000 hours worked in 12 consecutive months  
• Eligible for Health and Welfare benefits on 1st day of employment  
• Eligible to participate in Employee Stock Purchase Program after 90 days of employment  

At CNBC Headquarters in Englewood Cliffs, NJ, you’ll have access to great perks and amenities:  

• Sweat it out -- Free onsite fitness center with state-of-the-art equipment, plus daily group classes  
• Eat up -- Gourmet cafeteria with daily specials plus soup and salad bars  
• Extras -- Dry cleaning, shoe shining and sneak peeks   

Don’t have a car? No problem! We offer free shuttle transportation to and from multiple locations in Manhattan, Brooklyn, Hoboken and Jersey City    

Required

• Previous experience with CRM systems, particularly Salesforce
• Strong administrative and organizational skills
• Excellent written and verbal communication abilities
• Proven ability to manage multiple priorities efficiently
• Detail-oriented with a commitment to accuracy
• Self-starter able to work with minimal supervision

Preferred

• Prior experience in membership or subscription-based organizations
• Familiarity with our CNBC Councils business model
• Previous administrative support experience in a sales environment
• Understanding of sales processes and customer relationship management
• Experience with email marketing platforms and sales outreach tools
• Experience supporting CRM transitions and process improvements

Success Metrics

• Timely completion of administrative processes (renewals, onboarding, offboarding)
• Volume and quality of outreach activities
• Contribution to pipeline development
• Accuracy of data entry and record management
• Team feedback on administrative support quality
• Successful implementation of new CRM processes

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].