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Product Specialist - job 2 of 3

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world. 

Job Description

NBCUniversal's Enterprise Product Team builds products providing essential capabilities to organizations throughout NBCUniversal, including the Universal Filmed Entertainment Group, Universal Studios Group, Broadcast Operations, NBC & Telemundo Networks, Cable Entertainment brands, local TV stations and more.

Reporting to the Director of Product, Content Development and Production, we're looking for a Product Specialist to deliver industry-leading solutions for our users as they take film and TV shows through development, production, and post-production workflows. These tools need to be designed to scale and integrate with various systems along our Content Supply Chain.

We leverage deep relationships with our Business Engagement and Engineering counterparts to build cohesive, end to end solutions our clients love to use. These applications make our clients' days easier with intuitive interfaces, snappy performance, and top-notch reliability.

To succeed in this role you'll need a love for the TV & Film business and appreciate the creative work that goes into creating our content. 

  • Shape the product’s evolution by managing the feature roadmap and prioritizing impactful capabilities.
  • Build exciting new features and capabilities on top of a CRM platforms like Salesforce to improve user experience.
  • Bridge the gap between teams and stakeholders, translating requirements into well-documented, high-value product features.
  • Lead dynamic grooming sessions to keep the backlog fresh, organized, and filled with clearly defined features and stories.
  • Ensure precision and clarity by fully documenting product features in JIRA, with measurable acceptance criteria.
  • Collaborate across teams and technical leaders to identify the best solutions that drive client success.
  • Adapt and innovate by taking on additional responsibilities as needed.

Qualifications

  • Bachelor’s degree or equivalent experience required
  • 1+ year of product experience
  • 1+ year of experience in a role exhibiting excellent written and oral communications, effective interpersonal skills, project management, and strong formal presentation abilities
  • 1+ year of experience in the SDLC process, with a focus on scoping, planning, user story and acceptance criteria writing, rollout management, as well as identifying an MVP

Preferred Qualifications

  • Expertise with CRM platforms and data modeling (specifically Salesforce)
  • Experience in Film / Television, Media, Technology, or a related field
  • 1+ year of direct client engagement experience
  • Experience with Agile methodology
  • Experience with using Jira or a similar system to track and maintain feature requirements and development progress
  • Natural problem solver, who is adaptable in a fast-paced environment and is highly collaborative

Remote Workers: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. 

Salary range: $80,000 - $100,000

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

For LA County and City Residents Only:  NBCUniversal will consider for employment
qualified applicants with criminal histories, or arrest or conviction records, in a manner
consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance
Initiative For Hiring Ordinance, the Los Angeles' County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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Average salary estimate

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What You Should Know About Product Specialist, NBCUniversal

If you’re passionate about the TV and Film industry and want to make an impact, NBCUniversal is looking for a Product Specialist to join their Enterprise Product Team! Located in Englewood Cliffs, New Jersey, this role is an exciting opportunity to create industry-leading solutions that meet the diverse needs of our content development teams. As a Product Specialist, you’ll work collaboratively across various departments, ensuring that our film and TV show workflows run smoothly from development to post-production. With a strong focus on user experience, you will be responsible for managing a dynamic feature roadmap and building new capabilities on platforms like Salesforce. Your role will involve translating requirements into polished product features, documenting them with precision in JIRA, and leading grooming sessions to keep the backlog organized. You’ll need to embrace the fast-paced nature of the media landscape and showcase your problem-solving skills as you adapt to new challenges. This position also offers the flexibility of a fully remote work environment, with a competitive salary range of $80,000 to $100,000 and a variety of employee benefits that include medical, dental, vision insurance, and more. At NBCUniversal, we believe in fostering an inclusive culture where every voice is heard and valued. Come be part of an iconic company that stands at the intersection of entertainment, technology, and creativity!

Frequently Asked Questions (FAQs) for Product Specialist Role at NBCUniversal
What are the main responsibilities of a Product Specialist at NBCUniversal?

As a Product Specialist at NBCUniversal, your key responsibilities will include shaping the product's feature roadmap, building capabilities atop CRM platforms like Salesforce, documenting product features in JIRA, and collaborating with various teams to enhance client success. You'll also lead grooming sessions to ensure a fresh and organized backlog.

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What qualifications are required for the Product Specialist role at NBCUniversal?

To qualify for the Product Specialist role at NBCUniversal, candidates should have a Bachelor’s degree or equivalent experience, at least 1 year of product experience, effective communication skills, and familiarity with Agile methodologies. Having experience with CRM platforms, especially Salesforce, is preferred.

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How does the Product Specialist position support NBCUniversal’s film and TV content workflows?

The Product Specialist at NBCUniversal plays a crucial role in delivering solutions that facilitate film and TV show workflows. By providing user-friendly interfaces and reliable tools, you help streamline the processes from development through production and post-production, ultimately enhancing the productivity of our teams.

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Is the Product Specialist role at NBCUniversal a remote position?

Yes, the Product Specialist role at NBCUniversal is designated as fully remote. This means you can work from your home while contributing to a dynamic team, making this position flexible and accommodating.

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What type of company culture can I expect as a Product Specialist at NBCUniversal?

At NBCUniversal, you can expect a culture that values diversity, equity, and inclusion. The company prioritizes creating a supportive environment where all employees feel embraced and heard. They are committed to using their platforms to reflect diverse narratives and experiences throughout their content.

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Common Interview Questions for Product Specialist
How do you prioritize features in a product roadmap?

To prioritize features in a product roadmap effectively, consider user feedback, business needs, and the potential impact on clients. Prioritization frameworks like MoSCoW (Must have, Should have, Could have, and Won't have) can also be very helpful.

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What experience do you have with CRM platforms, specifically Salesforce?

Discuss any specific projects or roles where you utilized Salesforce. Explain how you used it for managing customer relationships, tracking opportunities, or improving user experiences, focusing on quantitative results whenever possible.

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Can you describe a time you worked cross-functionally to achieve a project goal?

Share a specific example, highlighting how you communicated and collaborated with different teams. Emphasize your role in bridging gaps between stakeholder needs and technical requirements, and the successful outcome.

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What methods do you use to gather requirements from stakeholders?

Explain your approach to requirement gathering, which may include conducting interviews, surveys, or workshops. Emphasize the importance of understanding user needs and ensuring all voices are heard.

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How do you stay updated with industry trends in film and television?

Mention resources such as industry publications, podcasts, webinars, and networking events. Highlight any personal enthusiasm for film and TV that drives you to stay informed about new technologies and market shifts.

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Describe your experience with Agile methodologies.

Discuss how you have participated in Agile projects, including your experience with sprints, backlog grooming, and stand-ups. Highlight how Agile has enabled adaptive project management and improved collaboration with your teams.

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How do you ensure clarity in product documentation?

Talk about the importance of precision and clarity in product documentation. Share your strategies for creating user stories with measurable acceptance criteria that can guide development teams effectively.

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Can you give an example of a challenging product feature you managed?

Provide a specific example of a challenging feature. Discuss the difficulties you faced, how you approached problem-solving, and the successful outcome of your efforts.

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What do you believe is the most important quality for a Product Specialist?

Highlight qualities such as strong communication skills, adaptability, and a user-centric mindset. Emphasize how these skills help bridge gaps between teams and lead to successful product outcomes.

Join Rise to see the full answer
How do you handle competing priorities within a project?

Explain your approach to managing competing priorities, such as regular communication with stakeholders, flexibility to adjust timelines, and focusing on the core objectives of the project. Discuss the importance of maintaining alignment with overall business goals.

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Mission Driven
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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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Full-time, remote
DATE POSTED
January 28, 2025

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