Sales Representative, CityWalk Event Sales

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Universal Studios Hollywood, the Entertainment Capital of L.A. has an opening for an experienced Sales Representative of Event and Group Sales.  We are looking for a dynamic sales professional to be a part of a winning team and work for one of the top companies in the world.  This position is responsible for focusing on promoting and selling Universal Studios Hollywood’s corporate events and group ticket programs along with assisting various managers. The ideal candidate for this role must be sales driven, results focused, passionate and creative in developing new ticket programs. The candidate will be accountable for expanding Universal’s saturation within the existing client base as well as establishing new clientele. 

Responsibilities to include, but not limited to:

• Partner and support sales managers with sales activities and initiatives
• Identify, develop and maintain key accounts as well as foster new relationships to exceed revenue goals 
• Identify and generate new sales opportunities and initiatives through business development efforts
• Increase venue and product awareness within markets by conducting in-person sales calls and familiarization tours, and attending industry events, tradeshows, conferences, etc.
• Cultivate strong working relationships with event planners within the local corporate market as well as the inbound/3rd party market
• Conduct and manage email campaigns to promote events and ticket programs and generate leads
• Prepare proposals and event budgets geared towards maximizing profit while fulfilling client needs
• Negotiating and contract management
• Develop event site requests, decks, proposals, contracts, event financial summaries and event pricing requests
• Manage sales pipeline via daily tracking/inputting and reporting 
• Partner with Event Production to ensure flawless execution of events
• Effectively partner with operations, entertainment, finance, food/retail and sales/marketing to leverage knowledge and opportunities
• Manage and partner with CityWalk management team on event offerings inclusive of menu development and dynamic pricing
• Creation and on-going management of CityWalk processes and procedures
• Continuously expand knowledge of competition to ensure Universal Studios Hollywood’s placement in the marketplace

Qualifications/Requirements

• Minimum 3 years of sales experience
• Proven success in developing client relationships and managing accounts
• Ability to effectively prioritize and determine accurate product for customer need
• Solid sales aptitude with ability to proactively approach prospective clients to drive awareness and adapt sales pitch on the fly, based on client needs
• Must be detail oriented and exercise critical thinking
• Must be able to manage multiple projects in a fast-paced environment with changing priorities and significant time pressures
• Must be proactive, self-motivated and resourceful, effectively able to multi-task and wear multiple hats 
• Willingness to travel overnight for business, attend weekend and night events
• Ability to cross-sell/up-sell comfortably and adapt sales pitch as needed while maintaining a high level of customer service
• Strong computer skills, particularly with Microsoft Outlook, Word, Excel, Powerpoint
• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Desired Characteristics

• Bachelor's in Business or Sales/Marketing
• Experience with B2B sales
• Experience with SalesForce platform
• Effective customer service skills 
• Strong organizational and time management skills
• Proven success in working effectively with team members
• Creative, out of the box thinker
• Ability to work in fast-paced environment and be able to wear 'multiple hats" and multi task
• Self-motivated
• Outgoing, positive attitude
• Team player, willing to jump in to assist teammates when needed

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $68,640 - $75,000 (SIC eligible)

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].