Senior Production Services Manager

Position Overview

NEOWIZ is seeking a highly skilled Senior Production Services Manager to join our team. This

fully remote role will serve as the Production Lead, driving the successful delivery of complex

PC and console video games from onboarding to global platform storefronts. As the main

production point of contact for platform holders, the Senior Production Services Manager will

ensure every game meets technical and compliance requirements while maintaining the highest standards of quality.

This is a critical leadership role requiring the organization and management of an effective

internal production services team, as well as coordination with diverse teams, external partners, and platform representatives across multiple time zones. The successful candidate will play a key role in ensuring NEOWIZ’s expanding portfolio of games, developed by third-party studios, is seamlessly delivered to players worldwide.

• [Production Leadership]
• Serve as the main production point of contact for platform holders, including PlayStation, Xbox, and Steam, managing all submission requirements and certifications.
• Lead the production process, ensuring games are successfully onboarded, developed, and delivered to global platform storefronts.
• Drive alignment across all production activities, ensuring timelines, budgets, and quality standards are met

• [Game Project Management]
• Act as the primary production liaison for development studios, guiding them through production milestones and deliverables.
• Partner with the Brand Manager to ensure all project goals align with NEOWIZ’s strategic objectives and timelines.
• Manage production pipelines, offering pre-launch advisement to enhance game design and quality.

• [International Collaboration]
• Oversee workflows with global partners and internal teams across multiple time zones, ensuring seamless communication and coordination.
• Utilize remote-friendly tools and processes to foster collaboration across geographically dispersed teams.

• [QA and Compliance]
• Coordinate functional QA, compliance QA, and localization QA processes to ensure high-quality, bug-free products.
• Oversee certification processes for all platforms, ensuring adherence to technical standards and compliance guidelines.

• [Localization]
• Manage localization efforts, ensuring culturally relevant adaptations for global markets.
• Oversee voiceover recording sessions, ensuring the timely delivery of high-quality audio assets.

• [Platform Relations]
• Build and maintain strong relationships with platform holders, acting as the primary production liaison for PlayStation, Xbox, and Steam.
• Stay informed on platform-specific technical and submission requirements, ensuring NEOWIZ’s projects meet all standards.

• [Risk Management and Reporting]
• Proactively identify and address risks throughout the production life cycle, implementing mitigation strategies as needed.
• Provide regular updates to leadership on project progress, budgets, and potential challenges.

• 9+ years of experience in game production or project management, with a strong focus on PC and console game delivery.
• Proven experience as a Production Lead, managing all aspects of game production from onboarding to launch.
• Expertise in platform compliance processes, first-party certification standards, and production workflows for PlayStation, Xbox, and Steam.
• Strong organizational, communication, and problem-solving skills, with the ability to thrive in a fully remote setting.
• Experience managing international teams and workflows across multiple time zones.
• Proficiency in project management tools such as Jira, Confluence, or Trello.
• Passion for video games and a deep understanding of industry trends and technologies.

• PMP, Scrum Master, or similar project management certification.
• Familiarity with game engines (e.g., Unreal Engine, Unity) and first-party platform tools (e.g., PlayStation TRCs, Xbox XR certifications).
• Experience managing localization, QA, and VO pipelines for AAA or high-profile indie games.

• Bachelor’s degree in marketing, Business, Communications, or a related field (or equivalent work experience).

• A fully remote position with flexible work hours for global collaboration.
• Competitive salary and comprehensive benefits package.
• Opportunities to work on a diverse portfolio of innovative and narrative-rich games.
• A dynamic, supportive, transparent, and collaborative work environment.
• Career development opportunities and access to industry-leading tools and training.