Billing Analyst

Billing Analyst (India)

Remote

Our Mission

NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow.

NewRocket has been awarded the “2024 BEST Award”, “2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)”, “2023 ServiceNow Worldwide Customer Workflow Partner of the Year” and “2023 ServiceNow Creator Workflow Partner of the Year”.   We are #GoingBeyond  

Come join our Crew!

Our Approach to Work

At NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams.

We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!

Your Career

NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments.  Founded with the insight that technology has the power to make people’s lives better and recognized as one of the world’s most innovative companies, ServiceNow provides a platform that makes workflows work. We are hiring a Billing Analyst, to join our India team, in support of a large global client! This is an amazing opportunity to work on a team, supporting the largest ServiceNow implementation in the world!

The Billing Analyst is responsible for working with the Finance Team across a wide range of accounting and finance duties including customer invoicing and collections. This includes coordinating with other departments to ensure all sales and orders are accurately billed for, setting clients up for billing, issuing invoices, and ensuring invoices correspond with balance sheet reports.

Your Impact

• Managing the processes related to revenue accounting and accounts receivable.
• Deliver billing invoices to clients while coordinating with the financial reporting team.
• Perform daily batch close activities.
• Reconcile bank accounts and send the report with supporting documents to the Supervisor for review.
• Upload raw files, release payments on time, reverse bounced payments, and inform stakeholders accordingly.
• Analyze billing procedures and identify opportunities for improvement.
• Coordinate with other departments to ensure orders are fulfilled before invoicing.
• Prepare, issue, and send invoices to clients.
• Review invoices to ensure billing accuracy.
• Review sales sheets to ensure the billing of all sales.
• Reconcile invoices with balance sheet reports and resolve any discrepancies.
• Resolve billing issues, clarify client concerns, and ensure smooth coordination with other departments.
• Ensure that clients' billing accounts are set up correctly according to their specific requirements.
• Maintain up-to-date records of accounts receivable.
• Prepare reports and ensure billing deadlines are met.
• Follow up with customers regarding overdue balances.
• Maintain and update customer information in Microsoft Dynamics 365.
• Prepare regular accounts receivable aging reports and provide commentary on customer balances.
• Work collaboratively with sales and delivery teams to ensure invoices meet both internal and external requirements.
• Post incoming payments to the general ledger on a daily basis.
• Assist with month-end close activities

May perform additional duties as assigned.

Your Experience

• Strong written and verbal communication skills.
• Exceptional time management skills with the ability to prioritize tasks to meet deadlines.
• Experience in maintaining confidentiality and practicing a high-level business ethics.
• Comfortable taking the initiative to work alongside and collaborate with outside departments.

Education: 

• Bachelor’s degree in Finance, Accounting, or related field.

Experience:

• 5+ years of accounting experience

We Take Care of Our People 

 NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@newrocket.com.