B2B Account Manager

About Niagen Bioscience

Niagen Bioscience (NASDAQ:NAGE), the parent company of ChromaDex, is a global bioscience company dedicated to advancing NAD+ research and healthy-aging science. Our scientists partner with leading universities and research institutions worldwide to discover, develop, and create solutions that help people age better. Our flagship ingredient, Niagen®, a patented form of nicotinamide riboside, is one of the world's most extensively researched and validated NAD+ precursors, backed by 35+ human clinical trials and 400+ peer-reviewed studies.

We offer two product brands: Tru Niagen®, a daily supplement clinically proven to increase NAD+ levels; and Niagen® Plus, our premium pharmaceutical-grade NAD+ therapy brand featuring Niagen™ IV and injectables.

As pioneers in NAD+ technology, Niagen Bioscience and ChromaDex continue to set the Gold Standard in scientific rigor, quality, safety, and transparency through our commitment to excellence, innovation, and integrity. We have two locations in California (Tustin, CA and Westwood, CA) and a premier research laboratory in Longmont, CO.

Our C.H.E. (pronounced chi)

We enjoy working with like-minded people who embody “C.H.E.” and share our passion for health, wellness, discovery, and innovation. In our collaborative environment, employees quickly adapt to different situations, bringing:

Character – A positive attitude, commitment to success, and strong ethics.

Horsepower – Good judgment, creative problem-solving, and a strong work ethic.

Experience – Functional knowledge and skills to perform efficiently.

If you're eager to work with incredible people and contribute to something meaningful, join our team and help shape the future of bioscience on a global scale!

What we Offer:

A competitive salary, affordable health benefits, company sponsored life insurance, wellness initiatives, retirement savings with company match, paid time off, career growth opportunities and a flexible/hybrid work environment. 

*** The Salary range for this position is $55,000 - $75,000 and is primarily located Remote ***

About the Role:

The B2B Account Manager will drive revenue growth by managing and expanding client relationships, with a focus on promoting Niagen Plus products including TRU NIAGEN, Pharma Niagen, and NAD+ Tests across emerging Performance markets such as Professional Sports, Military, and Executive Health. This role combines sales, business development, and client service, with responsibilities including upselling, cross-selling, new client acquisition, and ensuring timely product delivery. Success in this role requires strong relationship-building, a strategic sales mindset, and collaboration across teams to meet business goals in a fast-paced, client-focused environment.

Core Expectations:

·         Drive Sales Growth: Build and maintain strong client relationships to upsell and cross-sell Niagen Plus products, driving revenue through tailored solutions.

·         Expand Accounts: Identify growth opportunities with existing clients and prospects, manage a healthy sales pipeline, and promote the full product portfolio.

·          Consultative Selling: Provide personalized recommendations backed by in-depth product knowledge and stay up to date on new launches.

·         Order & Delivery Oversight: Ensure accurate order processing and on-time delivery to meet or exceed client expectations.

·         Client Support & Retention: Address inquiries and resolve issues promptly, maintaining consistent follow-up to enhance client satisfaction and loyalty.

·         Account Management: Analyze account data to spot trends, anticipate needs, and adjust strategies to drive sales growth.

·         Internal Collaboration: Work cross-functionally to develop client-specific materials, presentations, and promotional initiatives.

·         Client Onboarding: Lead onboarding for new clients, providing training and resources to support successful product use.

·         Event Representation & Travel: Represent Niagen Bioscience at trade shows and industry events across the U.S. as needed.

Qualifications and Success Factors:

·         Bachelor’s of Science in chemistry, biological sciences, or related field.

·         1-2 years of Account Management experience, with a focus on sales growth and client engagement highly preferred.

·         Proven ability to drive sales through consultative selling, upselling, and cross-selling.

·         Strong understanding of ERP systems and techniques for tracking client information, managing communications, and ensuring client satisfaction.

·         Excellent communication and presentation skills, with the ability to pitch products effectively and address client needs.

·         Ability to develop and implement strategic plans for account retention, sales growth, and new business development.

·         Skilled in managing multiple client accounts and sales pipelines, prioritizing tasks to meet deadlines and sales targets.

·         Proficiency in Excel, Word, PowerPoint, and CRM tools for managing client relationships and preparing reports.

·         Experience working closely with marketing, product, and logistics teams to ensure successful product delivery and customer satisfaction.

·         Willing to travel up to 25% for sales and marketing related events. 

We are an equal opportunity employer that operates with an emphasis that People Matter.  We respect and will consider every and all kinds of people regardless of race, color, religion, sex, sexual orientation, gender identity, age, natural origin, protected veteran status, disability, or any other factors prohibited by law or humanity.