Client Development Manager

About this Role 
You will be responsible for delivering business growth across a portfolio of existing Key Supplier accounts, these customers are of strategic importance to Nielsen Brandbank and part of your role will be focused on delivering revenue, service alignment and strategic positioning of key products and services. Alongside a Customer Success Manager, you will be a primary point of contact for your clients.

You will also be responsible for securing client renewals, and you will support our Client Delivery Managers with shared accountability for the generation of New Business revenue for your portfolio of clients, with a particular emphasis on increasing the suite of services our clients have on our platform. You will be responsible for achieving Quarterly targets; primarily these will be revenue based, but you will also be accountable for consistently improving retailer coverage metrics and expanding the suite of solutions purchased by our clients.

The ideal candidate will be comfortable influencing senior external stakeholders, strong sales skills, a track record of using data and tools to drive business growth and be comfortable with owning their own diary. 

Responsibilities
● Delivery of business growth from adoption and increased volumes of NIQ Brandbank “Non-Core” Services

● Accurately forecasting revenue to the Senior Client Development Manager and ensuring there is a consistently strong pipeline to deliver targets. This is generally on a monthly basis, but you may be asked to provide additional forecasts at your manager’s discretion.

● Developing a full understanding of the NIQ Brandbank value proposition.

● Building a rapport with your supplier base, frequently contacting them to understand their service requirements and identify potential areas where NIQ Brandbank can further support their business objectives. This will support both revenue growth and customer satisfaction.

● Using the above knowledge to create Account Development Plans in partnership with our Client Delivery Executives. This should include Objectives, Goals, Strategies & Measures detailed for all relevant accounts.

● Supporting clients with account and license management

● Creating engagement plans to resolve any ongoing client issues and working with various business functions to drive process improvement and achieve consistently strong customer satisfaction. 

A little bit about You

If you are a strategic sales person with a proven track record of achieving and exceeding sales targets and KPIs and thrive in a busy environment, this role is for you! We are looking for an influential sales professional to drive growth in some of our larger Customers.

Preference within the FMCG sector preferred but not essential. The role is located in Europe with the option of Hybrid working.

Qualifications

• Proven track record of managing revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives, ideally with high value / blue-chip clients in a Commercial function.
• Demonstrable sales and key account management experience. 
• Experience in strategic sales planning and implementation, including pipeline management within high value / blue-chip clients in a Commercial function desired
• Proven ability to work collaboratively as part of a diverse team, in a fast-paced environment.
• Highly organized and able to prioritise workload, driven, with good time management skills and excellent attention to detail.
• Excellent communication skills, both written and verbal, with strong presentation skills and the ability to network effectively. This includes the ability to present at Board Level and control meetings to your desired outcome.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion