Monitoring Support Specialist

We’re expanding our Monitoring team here at Octopus Energy ECO responsible for managing Octopus Energy’s ECO and GBIS Obligation. We’re looking for a Monitoring Support Specialist to join our Compliance Team. An exciting opportunity for anyone looking to expand their knowledge in obligations space! 🐙

We are flexible with the location for this role, as we have multiple office locations to choose from such as Nottingham, Newton Aycliffe and Coventry.

Here at Octopus Energy ECO, we’re responsible for delivering the government mandated ECO scheme. We are passionate about helping vulnerable customers of lower-income by improving the insulation in their homes, to help reduce their bills and carbon emissions.  We work with an internal and external supply chain insulating customer homes across the UK within the compliance rules of the ECO scheme.

• Assess data and photos for key risks in technical installation quality
• Collating and reporting on data findings
• Communicating with external partners results and answering questions
• Comprehend regulator issued monitoring results to build reporting on installer effectiveness
• Communicate with installers on monitoring requirements
• Support new installers in understanding monitoring processes
• Develop and maintain good working relationships with Installers
• Audit Submissions to in-house to monitoring compliance goals
• Support the monitoring departments goals in reference to regulatory compliance

• Experience working for an installation company or within the environment previously
• An understanding of one or more of the following areas installation practices:

• Excellent communication skills
• Exceptional attention to detail
• Ability to learn detailed monitoring and compliance rules
• Ability to deliver data transparently
• Experienced in Google Sheets
• Self-motivation to thrive working in hybrid setting in one of our lovely offices

💚 Why else you'll love it here

💰 Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!

🎉 Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership

 🎁 Visit our UK perks hub - Octopus Employee Benefits