Office Coordinator

WHY JOIN OUR TEAM?

Are you ready to play a key role in the daily operations of a growing company? Do you want to work for a business that values TRUST, LOYALTY, COURAGE, HUMILITY, and EXCELLENCE? Imagine being part of a locally owned company whose mission is to inspire and empower its employees to become all they were created to be. At Oklahoma Chiller, our vision is to grow indefinitely, creating opportunities for our team and positively influencing thousands of lives. If you’re highly organized, proactive, and passionate about customer service and operations, Oklahoma Chiller could be the ideal place for you.

SCOPE OF POSITION:

The Office Coordinator is responsible for ensuring smooth daily operations at our Oklahoma City office by managing dispatching, purchasing, and administrative tasks. This role requires a detail-oriented, self-motivated professional who thrives in a fast-paced environment, has strong follow-through on multiple tasks, and demonstrates a commitment to outstanding customer service. You will serve as a key point of contact for both internal teams and customers, ensuring efficient coordination and communication across departments.

RESPONSIBILITIES:

Dispatching & Customer Service:

• Receive and document customer calls and interactions, passing along relevant information to the appropriate departments.
• Prioritize calls based on urgency and importance, ensuring timely response and resolution.
• Follow up with customers to gather feedback on their service experience.
• Collaborate with the customer service team to develop and implement initiatives that enhance customer satisfaction.
• Manage daily office operations, ensuring efficiency and organization.

Purchasing & Vendor Coordination:

• Create and process purchase orders for vendors and employees as needed.
• Order parts for quoted jobs, ensuring alignment with pricing and project timelines.
• Maintain and strengthen vendor relationships, resolving purchase order discrepancies as necessary.
• Work with the accounting department to ensure accurate billing and expense tracking.
• Reconcile invoice-to-purchase order price variances and monitor material backorders from vendors.
• Oversee the receipt and organization of incoming and outgoing shipments and returns, communicating part availability to the service team.

Administrative & Onboarding Support:

• Coordinate onboarding for new hires, ensuring they receive necessary materials and training.
• Manage expense reports and other clerical tasks to support office efficiency.
• Maintain organization of office records, supplies, and workflow processes.

WHAT WILL PUT YOU AHEAD:

• Bachelor’s degree in Communication, Business, or a related field preferred.
• Proven experience as an Office Coordinator, Dispatcher, or Administrative Assistant.
• Strong communication, organization, professionalism, and work ethic.
• Ability to multi-task and follow through in a fast-paced environment.
• Understanding of office operations, customer service, and purchasing processes.

WHAT YOU’LL GAIN:

• A dynamic role that allows you to contribute to the success of a growing company.
• A supportive and values-driven work environment where your skills and contributions are recognized.
• The opportunity to make a lasting impact by ensuring smooth operations and exceptional customer service.

If you are a highly organized, proactive professional looking to make a meaningful impact, we invite you to apply to join our team at Oklahoma Chiller!

• $20-30/hr + OT (Based on experience)
• Comprehensive Health Insurance (100% for Employee, 50% for Dependents)
• Dental | Vision | Life Insurance | ST & LT Disability
• Profit Sharing Bonus
• 4% 401(k) match
• Paid Time Off
• 10 Paid Holidays
• Phone & Laptop
• Relocation Assistance
• + Many more great benefits!