Executive Assistant - job 1 of 2

Executive Assistant

The Executive Assistant will support the VP Customer Success and the VP Global Technical Account Management with a wide range of administrative, logistical, and project-related duties. As an Executive Assistant, you play a crucial role in the business's success. This role has high visibility and works cross-functionally throughout the company. 

What you’ll be doing 

• Provide overall administrative support for two VP-level executives including time management, travel, expenses, and meeting management.
• Anticipate the executives’ needs and proactively assemble the appropriate people and resources to solve problems.  Plan, schedule, and coordinate small and large meetings with both internal and external audiences.
• Manage daily, weekly and monthly calendars to maximize time effectiveness, being proactive about conflicts. 
• Provide support in the preparation and execution of meetings including: presentation preparation, spreadsheet management, etc.  
• Form trusting relationships with customers, team and contacts
• Manage contacts for executive partners, proactively understanding who they are, which have priority and keep track of communication needed for priority contacts
• Help the two VPs coordinate All Hands meetings, including collecting topics and confirming the agenda, building slides, aligning presenters, managing award nominations, and meeting logistics.
• Lead, drive and execute on various team events, socials, offsite meetings, etc.
• Field incoming requests; exercise strong judgment and discretion with highly confidential information
• Own and help manage the rhythm of the business in close partnership with the leadership team; This includes ensuring meeting agendas match business priorities, taking notes and following up on action items.
• Work cross-functionally to ensure communication is efficient and clear between teams
• Meet deadlines by maintaining an organized approach and knowing how to prioritize and coordinate multiple work activities in a fast-paced environment.
• Regularly collaborate with cross-functional Administrative & Executive Assistants and provide back up for vacation/illness.
• Work cross-functionally to ensure communication is efficient and clear between teams

What you’ll bring to the role

• • A minimum of 5+ years work experience as an Executive Assistant supporting multiple remote leaders
  • Excellent  time management skills and attention to detail
  • Experience with building presentations in Google slides
  • Flexibility working independently or partnering with a variety of teams with flexibility to travel as needed (up to 10%)
  • Proven ability to interact with senior team members, vendors and leaders
  • Ability to be flexible in response to changing priorities and needs
  • Experience with an arrangement of schedules and logistics, at times, across multiple time zones with expertise in productivity and collaboration tools such as Google Workspace, Slack and Zoom  
  • Ability to work on multiple projects, lead priorities and accurately set expectations
  • Strong communication, planning, organizational and analytical skills
  • Excellent verbal and written communication skills
  • Willing to learn or experience in the following areas is a bonus
  • Experience in running reports and exporting data into gSheets
  • Experience in project management

And extra credit if you have experience in any of the following! 

• Adaptable – has demonstrated flexibility in the face of change.
• Organized - has good time, space and task management skills.
• Proactive - has the ability to foresee problems and prevent them by taking action.

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