Manager, Sales Process & Productivity

The Manager, Sales Process & Productivity will be responsible for optimizing sales workflows, driving operational efficiency, and enabling the sales team to achieve peak performance. The ideal candidate will collaborate with Sales, GTM Strategy and Ops, Enablement, and other cross-functional teams to refine processes, implement best practices, and enhance overall sales effectiveness.

Key Responsibilities:

Sales Process Optimization

• Analyze, refine, and document sales processes to improve efficiency and alignment with business goals
• Partner with sales leadership to identify bottlenecks and implement solutions that accelerate deal velocity
• Ensure sales processes are well-integrated within Salesforce and other technology tools
• Establish a framework for continuous process improvements, leveraging data insights and feedback

Sales Programs & Enablement

• Develop and refine programs that improve sales team effectiveness, including training and tool adoption
• Collaborate with Sales Enablement to ensure reps have the right resources, training, and knowledge to be successful
• Support change management initiatives related to new processes and systems

Technology & Tools Strategy

• Act as a key business stakeholder in the evaluation, adoption, and optimization of sales technology tools (i.e., Salesforce, Clari, Zoominfo, etc.)
• Work closely with BT, Sales Operations, and vendors to ensure sales tools align with business needs and drive efficiency.
• Influence the roadmap for sales technology by providing business requirements and advocating for improvements
• Ensure proper adoption and utilization of tools by the sales teams through enablement, training, and process integration

Cross-Functional Collaboration:

• Work closely with Sales, Marketing, and various operations team to ensure alignment on sales process strategies
• Partner with BT, Field Systems counterparts, and Sales to ensure business needs are met
• Support leadership with reporting, insights, and recommendations to improve sales processes and programs

Qualifications & Skills:

• 5+ years of experience in sales operations, revenue operations, or sales enablement roles
• Strong understanding of B2B sales process, methodologies, and best practices
• Hands-on experience with Salesforce and other sales technology tools (i.e. Clari, LinkedIn Sales Navigator, Zoominfo, etc)
• Experience developing and maintaining sales process documentation and policies
• Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights
• Strong project management skills with the ability to manage multiple initiatives simultaneously
• Experience working in high-growth, fast-paced SaaS or tech environments preferred
• Exceptional communication and stakeholder management skills 

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