Principal Product Designer

As a Principal Product Designer for Okta, you’ll work with a globally distributed design team to build the forward-looking vision for Okta’s entire suite of services. You will shape a culture that deeply appreciates our customers and how to best serve them. Your work will go deep at times, but you’ll also be constantly seeking opportunities to connect journeys and experiences horizontally across the Okta Platform suite. You notice the details and deeply understand how the product works. Ensuring that using our products together creates an experience that is “greater than the sum of its parts” will be critical to Okta’s success in the coming years.

This role requires travel to our San Francisco, CA or Chicago, IL office for in-person onboarding during the first week of employment. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

Finer print

This role will be focused on the UX strategy for several products and pillars within the Okta Platform. Designers will be embedded within product pillars and working alongside engineering and product teams. You’ll bring this strategy to life through explorations, prototypes, and other design artifacts that foster clarity across groups and teams. In addition, you’ll be an effective collaborator and communicator – elevating the voice of design across functions and pillars. Finally, you’ll play a key part in elevating the design practice at Okta, both in terms of craft and team culture.

In this role, you’ll get to…

• Drive a holistic, human-centered approach and navigate the needs of multiple personas, from IT admins, Security teams, end users, and ISVs to design products across that impact millions of users across every industry
• Create new system and mental models at the platform level that align stakeholders and multiple types of users, helping everyone have a seamless day at work
• Act as an ambassador for Product Design and develop a strong relationships with the broader Engineering and Product Management community that puts customers at the heart of the process (discovery, iterative ways of working, reviews, etc)
• Challenge teams to think bigger and act smaller, instilling an iterative process and fail forward mentality to design simple and delightful user interfaces for new and existing Okta products.
• Participate in and lead rituals that advance the craft of the design practice at Okta, including Design Share, Town Halls, mentorship programs, critique, etc.
• Support our embedded design systems team and partner closely with designers to ensure that our product components, interactions, and patterns align with our design system
• Facilitate cross-functional brainstorming sessions, design sprints, etc., and align the group around solutions
• Find creative ways to continuously learn from customers and users; Research and synthesize user needs to help conceive, define, test and evolve solutions for our users across a range of mediums and experiences; Advocate for users and delivering user and customer outcomes in a dynamic work environment
• Be a thought leader and an advocate for design quality, accessibility, internationalization to  ensure our requirements are met at the team and leadership level
• Empower designers and developers through a culture of continuous learning by helping to field system related questions and share out best practices with the larger design team
• Keep abreast of competitor products and industry trends

Who we are looking for

• You are passionate about helping customers solve real problems and upholding design UX principles to help teams deliver cohesive and quality user experiences
• You relish effective teamwork – and you are a key contributor to building a healthy team
• You bring a systems-thinking lens to the conversation and can effectively identify elegant, extensible solutions
• You have excellent craft and enjoy diving into the details to ensure high quality experiences for our customers
• You have a learning mindset, able to manage ambiguity with openness and curiosity, helping your team drive toward clarity 
• You are someone who sees design as a partner in shaping strategic and operational product and UX outcomes; comfortable owning all stages of design for multiple teams within a given product area
• You have strong communication skills and can distill complex concepts into simple, easy to understand narratives
• Your portfolio will show that you've worked on and led complex and challenging projects across all aspects of the design process (conceptual design, interaction design, information architecture, and visual design) across large, horizontal scopes and groups
• You share our values, and work in accordance with those values

Qualifications

• Degree in a related field or relevant work experience as a Product Designer
• Proficient in Figma, Miro, Balsamiq and / or similar design tools.
• Possesses at least a basic knowledge of HTML / CSS / JavaScript (not required)
• 10+ years of experience as Product Designer

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