Senior Onboarding and Enablement Specialist, Auth0

The Senior Enablement Specialist, Auth0 Learning & Development, plays a critical role in delivering high-quality, consistent, and engaging learning experiences that help our global Auth0 Product Unit employees grow, connect, and succeed. As part of the Strategic Programs & Communications team, you’ll design, deliver, and evolve high-impact learning experiences tailored for a technical, global audience- including new hire onboarding, mentorship, offsite learning, hackathon support, and scalable solutions to address business challenges.

This is a high-ownership role where you’ll serve as the face of Learning & Development at Auth0—a trusted guide, responsive collaborator, and active partner to support our new hires and their managers. You’ll be deeply embedded in our product unit and company culture, quick to offer support, and proactive in spotting gaps, optimizing workflows, and continuously elevating the learner experience.  

This is an ideal role for someone who is highly organized, a strong communicator and facilitator, process-minded, and passionate about learning design. You thrive in remote, asynchronous environments and take pride in moving programs forward with clarity and care. You’ll proactively identify knowledge and skill gaps across the organization and propose creative, scalable ways to close them—turning insight into action. If you love helping others succeed, enjoy solving problems before they arise, and are energized by improving how teams learn and grow, this role is for you.

What You’ll Do

• Own and execute the Product Unit’s new hire onboarding program, including weekly facilitation, logistics, tooling, communications, and continuous improvement based on data and feedback.
• Design and facilitate strategic offsites. Help shape the agenda, coach internal facilitators, manage logistics, and create high-impact, in-person moments, traveling as needed. 
• Drive our mentorship program’s day-to-day program operations and participant experience, and the twice-yearly recruiting campaigns to drive participation. 
• Create high-quality learning content such as presentations, eCourses, guides, and knowledge hubs, ensuring they’re effective, always up-to-date, and tuned for a distributed, technical audience.
• Support twice-yearly hackathon programming as part of the cross-functional Hack Squad, contributing to planning and execution with a focus on innovation and engagement.
• Identify ad-hoc learning opportunities by surfacing knowledge gaps, proposing solutions, and driving the development of timely, targeted learning experiences that support evolving team and business needs.
• Continuously improve L&D programs by tracking key metrics, collecting feedback, and identifying opportunities to make the experience more impactful, scalable, and learner-friendly.
• Measure experience and success, using feedback, stakeholder input, and performance metrics to continuously optimize content and processes.
• Communicate clearly with stakeholders, providing regular updates on program timelines, outcomes, and feedback loops.
• Collaborate cross-functionally with subject matter experts, HR Business Partners, and functional leaders to ensure content is accurate, engaging, and aligned to business priorities.
• Maintain structured playbooks and processes as sources of truth to ensure consistency, scalability, and program visibility.

What you’ll bring to the role

• L&D Expertise:  Have 4+ years of experience in learning & development, enablement, and/or instructional design, for a global, technical audience.
• Impact-Driven: Proven experience owning and delivering impactful learning programs, such as onboarding, with measurable learner and business outcomes.
• Adult Learning Principles: Deep understanding of adult learning principles with the ability to apply them across multiple formats and delivery methods.
• Communication: Excellent written communication and facilitation skills 
• Problem-Solving: Demonstrated ability to identify and solve learning gaps using data, feedback, and cross-functional collaboration.
• Tool Proficiency: Advanced skills with Jira, LMS platforms, Google Slides, Canva, and knowledge management tools such as Confluence
• Attention to Detail: Brings strong attention to detail and takes pride in making complex information clear, concise, and easy to understand
• Project Management: Strong organizational and project management skills—you’re detail-oriented and can manage multiple work streams independently.
• Data-Informed: Able to define success metrics, analyze feedback and performance data, and use insights to iterate on learning experiences and drive continuous improvement.
• Adaptability: Proven ability to work effectively in a global, async-first environment that experiences frequent change and ambiguity.

Schedule Flexibility: Able to adjust your schedule to facilitate live, remote sessions for a global audience across EMEA, India, and North America time zones. 

• Travel: Able to travel internationally throughout the year for in-person facilitation, team offsites, and strategic events.

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