Senior Manager of Centralized Planning – Multiple Facilities

Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Through Ollie’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives.

As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members.

The Planning Manager – Multiple Facilities will lead the planning functions across multiple warehouse and fulfillment centers. This role requires a strategic thinker with extensive experience in labor planning, capacity planning, SOP development, and temporary labor contract negotiations. The Planning Manager will be responsible for ensuring that facilities operate efficiently and cost-effectively while meeting production, customer service, and safety standards.

This role is based remotely within the U.S., requires ~25% of travel and will report to the VP, Operations

•  Labor Planning: Develop and maintain detailed labor plans to meet operational requirements; Forecast labor needs based on volume projections, seasonality, and historical trends; Collaborate with operations and HR teams to ensure adequate staffing levels; Optimize workforce utilization while minimizing labor costs.
• Capacity Planning: Analyze facility capacities and identify potential constraints; Develop and implement strategies to maximize throughput and space utilization; Partner with cross-functional teams to plan for peak periods and new business requirements; Utilize data-driven approaches to forecast and adjust capacity plans.
• Standard Operating Procedures (SOPs): Write, update, and maintain comprehensive SOPs for all planning processes; Ensure SOPs are aligned with operational goals and regulatory requirements; Train teams on SOP adherence and conduct regular audits to ensure compliance; Drive continuous improvement initiatives to enhance SOP effectiveness.
• Temporary Labor Management: Negotiate contracts with temporary labor agencies to secure flexible workforce solutions; Ensure compliance with company policies, legal standards, and cost objectives; Monitor agency performance and address any issues related to quality or service; Develop contingency plans to manage labor shortages or surges.
• Cross-Functional Collaboration: Work closely with operations, HR, finance, and procurement teams; Participate in weekly and monthly operational meetings to align planning efforts; Provide regular reporting and insights to senior leadership; Serve as a subject matter expert on planning-related inquiries.

• You have a minimum of 5-7 years of experience in planning within a multi-site warehousing or fulfillment environment.
• You have a Bachelor’s degree in Supply Chain Management, Operations, Business, or related field (Master’s preferred)
• Proven experience in labor and capacity planning, SOP development, and contract negotiation.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in WMS, G-Suite, and planning software/tools.
• Ability to manage multiple projects and priorities under tight deadlines.
• High attention to detail with a focus on continuous improvement.
• Experience working with temporary staffing agencies.
• Lean Six Sigma certification or similar process improvement credentials.
• Knowledge of regulatory requirements in warehouse operations.
• Comfortable with up to 25% travel and working extended hours during peak seasons or as needed.

• Competitive salary and a stake in the company
• Sponsored 401k program with employer match up to 4%
• Comprehensive health coverage including medical, dental and vision
• Unlimited vacation policy that you're encouraged to use
• Paid parental leave
• 1-week paw-ternity leave for new dog parents
• Free Ollie subscription
• Inspiring pack members!

What We Value:

Keeping Dogs At The Heart

Our profound love for dogs unites us and drives and inspires every aspect of our business. We wholeheartedly believe dogs make us better in life and at work.

Being Courageous And Kind

We create a safe, inclusive space for everyone to show up as their authentic selves. We check our egos at the door and speak our minds. We embrace diverse backgrounds and perspectives as they bring new and different ideas and ways of working together.

Setting New Standards

We believe in continually raising the bar, never settling for less than our best as a team and individuals. We keep improving from the quality of our products to our customer experience to how we work.

Making Ollie The Best Chapter

We are building an impactful business while making memorable experiences with one another. We celebrate our successes, learn from our failures, and enjoy our collective journey. Our time at Ollie should be a milestone in our careers.

If you'd like to stand out, tell us in your cover letter why you're interested in joining Ollie and how your skills match the responsibilities detailed in this posting.

Ollie embraces diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please include that in your application.