Sales Chat Representative - Tampa

Hey there! At OneTouch Direct, we're not just about taking calls; we're all about creating great experiences! Founded in 1998, we've grown into a leading provider of contact center solutions across the nation. Partnering with Fortune 500 companies, we deliver useful products with a smile and excellent service. We foster a vibrant culture that celebrates our team members and their contributions.

As a Sales Chat Representative, you’ll:

• Be the friendly voice guiding customers through the sales cycle.
• Reach out to potential or existing customers, sharing info about our fantastic products and services.
• Ask great questions to really understand what our customers need.
• Share your recommendations with a focus on cross-selling and upselling.
• Accurately take and process orders, ensuring a smooth experience.
• Deliver a consistently amazing customer experience with each interaction.

• Ideally, you have 1+ years of sales experience, but don’t worry if you’re just starting out!
• Experience in hospitality or a call center is a plus, but not mandatory.
• You possess excellent communication and writing skills.
• Comfortable using computers, including typing and navigating multiple tabs and systems.
• You’re passionate about resolving issues and making customers smile.
• You bring a dynamic, energetic personality to the team.
• Ability to juggle tasks, prioritize effectively, and manage your time.
• A strong phone presence with experience making lots of calls is a bonus!

• Full-Time Hours: 40 hours per week schedule
• GREAT Earning opportunities: Competitive hourly pay PLUS uncapped commissions paid out weekly!
• 6 checks per month: Weekly bonus payouts plus bi-weekly hourly paychecks! ·
• Supportive Environment: Classroom training, plus ongoing support for your success!
• Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
• Benefits: Health Care Plan (Medical, Dental & Vision)
• Culture: Diverse, welcoming culture with Employee Resource Groups
• Referrals: Refer a friend and earn up to $2,000 per person!