Manager, SDR

OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive! 

Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!

🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer 🌟

Join our smart, fun, and humble team to experience the most rewarding career of your life!

Job Summary:

As an integral part of the Sales Team, the Manager, SDR at OpenGov leads a high-performing team of Sales Development Representatives (SDRs) to drive new business acquisition and customer upsells within the government sector. This role involves managing a team of 8-10 direct reports, with a strong emphasis on their professional development. The SDR Manager is responsible for not only achieving team targets but also cultivating future Account Executives, Customer Success Managers, Solution Engineers, and sales leaders. The role represents a strategic leadership position, focusing on both operational excellence and long-term talent development within the sales organization.

• Lead, mentor, and coach a team of 8-10 SDRs to achieve their individual and team quotas. Provide guidance and strategic direction to align their prospecting efforts with company objectives and target markets.. 
• Monitor and analyze team performance metrics, providing detailed reports and actionable insights to stakeholders. Implement strategies for continuous improvement and address any performance issues.
• Hold a personal monthly quota and drive the SDR team to consistently meet or exceed this goal.
• Partner with Marketing and Demand Generation teams to develop and execute effective prospecting strategies, identifying high-potential leads and upsell opportunities.
• Conduct weekly one-on-one and team meetings to offer training, support, and career development for SDRs. Foster a culture of continuous learning to prepare SDRs for future roles, including Account Executives and Customer Success Managers.
• Work closely with the Director, Sales Development to refine processes, training programs, and team culture to optimize results and develop future sales leaders.
• Assist in onboarding and training new team members ensuring they are well-prepared for their roles. Participate in interviewing, assessing candidates, and making hiring decisions based on performance potential and cultural fit.
• Conduct interviews, assess candidates, and make hiring decisions based on performance potential and cultural fit.

• Bachelor’s degree strongly preferred in Business, Finance, Accounting, or a related field .
• 3-5 years of experience in quota-achieving sales or business development roles, preferably in the technology or software industry, with a background as an SDR or Team Lead.
• Demonstrated leadership experience with a track record of coaching, mentoring, and developing team members.
• Deep understanding of the sales processes, preferably in SaaS or the government sector.
• Proven track record of meeting sales quotas and contributing to team goals.
• Excellent written and verbal communication skills.
• Proficiency in CRM software, preferably Salesforce.com.
• Prior experience with cold calling or sales bootcamp training is advantageous.
• Passionate about the intersection of sales and technology and its societal impact.
• Self-motivated, creative, results-driven, solution-oriented, and competitive.
• Strong team skills, with the ability to inspire and motivate others.
• Ability to work collaboratively with cross-functional teams.
• Ability to develop and execute strategic plans, manage performance, and drive continuous improvement.

What makes OpenGov unique

» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!

» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.

» Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!

» Perks: Comprehensive medical, dental, and vision coverage for you and your family. We almost forgot to mention: New parents get paid leave to welcome your new bundle of joy into your family. Plus, a wellness stipend for gym memberships/fitness classes for medical plan enrollees, employer HSA contribution, and lunch in-office every Wednesday.

» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.

» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.

Come join us and make a positive social impact!

OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.