Director, Provider Contract Operations & Support

Hi, we're Oscar. We're hiring a Director to join our Network Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will be responsible for leading the strategy, program design, and execution for provider contracting operations. You will oversee the development and maintenance of all provider contracting documentation and artifacts, including provider manuals, contract templates (fee-for-service and value-based), and training materials. The role supports both internal teams and external provider-facing needs to ensure consistency, clarity, and compliance. You will also drive  provider network campaigns that support growth and development initiatives. Cross-functional collaboration and strong operational insight are essential to delivering high-impact, scalable solutions.

You will report to the Vice President, Network Operations.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $174,400 - $228,900 per year. The base pay for this role in all other locations is: $156,960 - $206,010 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.

Responsibilities

• Set, drive and execute on the department strategy and vision to enhance program’s overall value including determining and uncovering new opportunities
• Understand the competitive landscape of the department and act as a thought leader for the particular SME the department runs 
• Work cross functionally with other departments to bring new ideas to life and hold accountable through indirect management 
• Program management of key company and department strategy initiatives 
• Report to  Senior Leadership on the health of the business 
• Drive the budgeting process and the fiscal performance for the team in association with the leadership team
• Development and growth of direct reports, ensuring that colleagues are supported in professional development 
• Compliance with all applicable laws and regulations 
• Other duties as assigned 

Qualifications

• 10+ years experience in healthcare strategy and operations to include provider contracting and provider relations
• 6+ years of management experience 
• 3+ years experience in leading large-scale cross functional initiatives