Business Intelligence Analyst - Product Marketing

About The Team  

The Business Intelligence and Analytics team is on a mission to bring relevant data and insights to every person at and user of Outreach, while advancing the use of data in decision making and promoting an insights-centric culture. We are a centralized resource providing a suite of services to Outreach business functions, both internal and external facing, including KPI definition, dashboards & reporting, ad hoc analysis, benchmarking, forecasting, self-serve analytics, predictive models and data pipeline building, and management. 

The Role 

Outreach is seeking a Business Intelligence Analyst for Product Marketing who can identify key levers & indicators of product user behavior that lead to successful outcomes within our Sales Execution Platform. As a key member of our BI&A team, you will provide the Growth & Content Marketing team with data points & metrics, correlative and causal studies, and deep insights that are used for benchmarking, articles, advertising, & deriving high-impact customer stories. This role will report to the Director, Strategy & Analytics 

Location: This position is remote within the US. #LI-Remote 

• Providing packaged data products and written documents summarizing findings and methodologies based on requirements outlined by the marketing team 
• Assist the marketing team in telling the data-story behind the insights for most effective communication to our customers & the market 
• Navigate complex product and customer datasets to derive insights based on usage, adoption, & business results. 
• Highlight and summarize findings for other internal teams, like product management, to highlight any actionable recommendations if relevant. 
• Conduct market research to identify key research points and findings to support the content narrative strategy 
• Partner with Engineering and Analytics Engineering to create new data flows and business logic 

• 2-4 years Analytics or analytics-related experience 
• Strong communication & writing skills including translating technical and complex findings to a less technical audience 
• An ability to operate in a fast paced environment with changing priorities 
• Ability to translate business requests to analytical methods to derive desired results 
• Strong understanding of SaaS product design and key performance indicators of customer usage and engagement 
• Experience analyzing and summarizing large amounts of data from multiple systems 
• Strong organizational and multitasking skills with attention to detail, a sense of personal accountability, and urgency for achieving results 
• Experience with G-Suite, Zoom, Slack, Office 365 
• Experience with Snowflake, BigQuery, Redshift, other related Data Warehouse technical stack 
• Experience with Tableau or other related Business Intelligence tools 
• R, Python, or object-oriented programming experience is not required, but a significant benefit 
• DBT experience a plus

The base salary range for this role is $81,000 - $100,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations. 

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