IT Level 1 Helpdesk Tech for MSP provider

OSA is a boutique business process outsourcing company BPO, located in Santiago. We specialize in providing, top-quality back office and customer service support to businesses in the USA, we provide opportunities to work amazing United States-based companies, in our local Santiago Offices.

Our team of polished and savvy hiring managers are dedicated to matching your skills with our needs and culture

We are seeking someone with managed IT services experience working for a Enterprise level IT and practices and solutions for small and medium businesses. for a flat-rate service plan and will deliver company enterprise-level IT support and solutions that are tailor-made to relieve all of their customers organization’s technology-induced pain points.

• Passion for technology
• Quick Learner
• Organized & Consistent
• Great Communicator
• Problem solver
• Min of 2-year IT experience in a MSP provider or large IT department required.
• Basic knowledge of Office 365, Azure, Network share and Computer set up and trouble shooting.

Duties

• Provide End-user HelpDesk IT Support
• Work with Remote Monitoring and Management (RMM) tools to mitigate back end issues
• Perform routine preventative maintenance on System and Servers

• Competitive salary.
• Opportunity to work on diverse and exciting construction projects.
• Supportive and collaborative work environment.
• Weekly payments.
• Weekends off.
• And more…