Solutions Consultant

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are 

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.  

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! 

Your Career

This role will involve working in the Public and Social Infrastructure Sales Division, where you will act as a pre-sales engineer and account SE, understanding our wide range of product portfolios and combining them to propose optimal solutions to customers in charge of social infrastructure (enterprise companies such as electric power companies and waterworks).

Specifically, you will approach end users and provide sales support to related partners (as an SE, you will create a sales and support system to turn our products into services). In order to help end users understand our product portfolio and promote product sales, you will provide information and respond to inquiries from a technical perspective, such as product explanations, training, workshops, and demonstrations. You will also provide technical support and case support for products that have been turned into services. You will also collect information from other companies in the industry, understand the advantages of your own products, and make effective differentiation proposals to contribute to sales expansion.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
• Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
• Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating our leadership 
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
• (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Your Experience

[MUST]

• Experience as a pre-sales SE is required. Experience in pre-sales proposal activities (customer analysis, problem raising, solution proposal)
• Continue self-learning to maintain technical leadership in the technologies covered by the company's products (security, network, data center, SDN, public cloud, etc.)
• Collect information on industry trends and competitors, understand the advantages of the company's products, etc., and make effective proposals
• Japanese language ability (fluent or native level, Japanese Language Proficiency Test Level 1)
• English language ability (reading and writing: business level)

[WANT]

• Experience in selling network infrastructure/cloud security products, as well as demonstration, installation, and troubleshooting
• Experience proposing networks and security for public clouds and containers
• Experience proposing effective combinations of multiple products and solutions
• Experience engaged in productization and service development

[Other]

• Able to proactively self-learn and acquire skills in new products and technologies
• Able to take ownership of problem solving and act
• Able to collaborate and work in teams both within and outside the company

The Team

The Public and Social Infrastructure Sales Headquarters is responsible for central government ministries and agencies, local governments, universities/research institutes, hospitals, and social infrastructure companies throughout Japan. Our headquarters boasts an extremely high share of the public market, and it is possible to gain cutting-edge experience in the cybersecurity field of the public market, which is currently undergoing transformation, including the Digital Agency.

The average length of service of our sales employees is among the longest in the company, allowing them to continue to gain experience and build networks. Sales SEs work in one-on-one pairs, collaborating with internal and external partners to handle cases and develop markets. We have a system that allows each employee to freely choose where and when they work to suit their own situation, and we offer subsidies for materials needed for working from home, exercise, and other expenses needed to refresh yourself.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.