Executive Assistant

Company Overview:

Panopto is a dynamic and rapidly growing company backed by a leading private equity firm. With a team of approximately 200 dedicated professionals, we are committed to empowering learners with interactive video.

As Panopto continues to grow and scale, we’re seeking a high-impact Executive Assistant to support our Chief Executive Officer (CEO) and Chief Revenue Officer (CRO). This is a unique opportunity to partner directly with two of our most senior leaders and play a pivotal role in driving focus, alignment, and operational excellence at the highest level of the organization. If you thrive in fast-paced environments, anticipate needs before they arise, and are driven by precision and purpose, we want to hear from you.

Position Summary:

We’re seeking a high-performing Executive Assistant to support Panopto’s CEO and CRO. The right candidate has experience supporting C-level executives, ideally a CEO, President or C-Level, who thrives in fast-paced, high-accountability environments, and deeply strategic role supporting two senior executives focused on disciplined execution, customer value, and business growth. Success in this role requires strong attention to detail, excellent time management, and a results-driven mindset. A successful candidate would be meticulous, precision-driven,  proactive, and capable of anticipating the needs and thrives on staying three steps ahead. This role requires someone who thinks like an operator, is emotionally intelligent, and understands how to proactively enable the success of a strategic, thoughtful leader.

You will act as a trusted right hand—owning calendars, inboxes, travel logistics, and executive preparation, while maintaining absolute discretion and control of sensitive and high-priority information. Are you the kind of EA who anticipates needs, takes pride in ownership, and keeps high-performing leaders at the top of their game? If so, we’d love to hear from you.

This role is fully remote, however candidates must reside in the Eastern Time Zone (any U.S. state) to support the early and fast-paced schedules of both executives.

In this role you will...

• Executive Calendar Command: Take full ownership of the CEO and CRO’s calendars, scheduling with intention, anticipating conflicts, and building in the breathing room they need to think and lead. Prioritize ruthlessly to ensure the right conversations happen at the right time.
• Inbox & Communication Flow: Act as an extension of the CEO and CRO by drafting, editing, and managing high-level communications with clarity and professionalism. You’ll be the primary point of contact for internal and external stakeholders, keeping conversations moving and priorities aligned.
• Executive External Meeting Coordination: For any external meetings involving a customer, partner, or key stakeholder, you’ll coordinate closely with the internal relationship owner. Whether it’s Sales, Partnerships, or another team, you’ll align on the purpose, timing, and context of the meeting. You’ll lead the full scheduling and logistics process—confirming availability with both parties, coordinating travel if needed, and ensuring all stakeholders are aligned. You’ll also schedule prep meetings 1–2 weeks in advance of the engagement, ensuring the CEO and CRO have all necessary context: the background, key dynamics, opportunities, and risks. You’ll track down and organize briefing materials—typically shared via email for visibility and ensure they’re attached to the calendar invite with clear, actionable notes. The goal of the EA is simple: to make sure the CEO & CRO walk into every external interaction fully prepared and confident.
• Travel with Precision: Coordinate complex domestic and international travel with foresight and detail, including flights, hotels, ground transportation, visa logistics, and boarding preferences. Ensure travel runs smoothly and follow through with timely, accurate expense reporting.
• Meeting & Prep Powerhouse: Own the rhythm of executive meetings—from internal prep to agenda creation, document curation, and post-meeting follow-through. Whether it’s a 1:1, board prep, or cross-functional leadership session, you’ll ensure the CEO and CRO show up fully prepared.
• Operational Support: Support special projects, track action items, and help pull together key materials and data for executive presentations or reports. Stay grounded in company processes and step in wherever needed to ensure momentum doesn’t slow.
• Proactive Problem Solver: Address daily questions, needs, and blockers with confidence and independence—escalating only when necessary. Your judgment, responsiveness, and initiative will make you an indispensable partner.

• Serve as a trusted partner and operational backbone for the CEO and CRO.
• Own and optimize two fast-moving executive calendars—ensuring strategic alignment, internal prep time, and work-life balance.
• Manage executive inboxes, triage communication, follow up on action items, and prepare responses when needed.
• Proactively prepare both executives for internal and external meetings—briefings, agendas, background documents, prep meetings.
• Coordinate complex travel for domestic and international trips, including airline preferences and pre-boarding status needs.
• Draft and manage post-meeting communication with clarity and precision, surfacing action items and deadlines.
• Communicate via Slack for immediate needs; summarize key business updates and requests via email.
• Anticipate needs before they arise and take initiative to solve problems independently.
• Create structure and support systems to ensure both leaders can operate in a focused, effective, and energized way.
• Maintain utmost confidentiality and judgment across all responsibilities.

• Bachelor’s degree or equivalent experience.
• 5+ years of experience supporting senior executives, preferably including both CEO- and CRO-level leadership. At least three years of C-Level administrative experience.
• Highly organized, self-driven, and reliable with a "no-task-too-small" mindset.
• Experience in high-growth, dynamic environments, ideally SaaS or technology companies.
• Mastery of executive communication—calm, crisp, and to the point.
• Comfortable balancing competing priorities and maintaining calm under pressure.
• High proficiency with productivity tools: Expense platforms, Slack, Zoom, and travel coordination platforms.
• Must be located in a U.S. state aligned with the Eastern Time Zone.
• Proficiency in Google Workspace, MS Office Suite (Word, Excel, PowerPoint, SharePoint), and other office software.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Ability to handle confidential information with discretion and professionalism.
• Detail-oriented, proactive, and able to work independently.
• Ability to prioritize and handle multiple assignments at any time while maintaining commitment to deadlines.
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
• Prior experience in a fast-paced software technology company is a plus!

The Team:

You’ll be a key member of Panopto’s senior leadership support team, working at the intersection of strategy, execution, and communication. This team plays a critical role in ensuring our most senior leaders—our CEO and CRO—can operate at full velocity, stay focused on the highest priorities, and drive the business forward.

We don’t just keep schedules—we create the conditions for great leadership to thrive. From executive alignment to behind-the-scenes coordination, this team brings order to complexity, clarity to chaos, and momentum to mission-critical work. You’ll partner with highly engaged, high-performing colleagues who value trust, discretion, urgency, and impact.

At Panopto, we believe great operational support is strategic leverage—and this team is a core part of how we scale that belief across the organization.

Our people and culture

Panopto’s mission is to help anyone share knowledge using video. Our user base is as diverse as the world’s universities and businesses. Panopto’s commitment to fostering a diverse, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit not only drives us towards effective solutions but also fuels our drive to continually improve and innovate, ultimately enhancing the quality of our products and services. It’s what sets Panopto apart as a unique and rewarding place to work.

Our purpose

We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,500 companies and universities worldwide with over ten million end users. Today, Panopto’s knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture.

Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the Employee Experience department.

Hybrid, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they must make regular trips to the Pittsburgh office, located on the north side of Pittsburgh along the Three Rivers Heritage Trail with quick access to downtown. 

Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. 

Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable.