Sales Development Representative

About Pantheon

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft, and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations, including Clorox and the United Nations, drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows.

The Role

At Pantheon, our Sales Development Representatives (SDRs) are the first point of contact for potential customers, playing a critical role in driving our growth. This role blends both inbound and outbound sales development, meaning you'll engage with prospects who have shown interest in Pantheon while also proactively reaching out to potential customers who may not yet know how our platform can transform their digital presence.

Your goal is to generate high-quality opportunities for our Account Executive (AE) team by qualifying inbound leads, conducting outbound prospecting, and initiating meaningful conversations that drive pipeline growth. Whether responding to inbound inquiries, researching and identifying new prospects, or sparking conversations through cold calls, emails, and social outreach, you’ll be instrumental in expanding Pantheon’s reach and building relationships with potential customers.

📍 This is a remote-first role, with a preference for candidates located on the U.S. East Coast or in Ontario, Canada.

What You Need to Succeed: 

• Own inbound and outbound prospecting within your assigned territory, building and managing a pipeline of qualified leads.
• Generate new opportunities for the sales teams by researching, identifying, and engaging potential customers.
• Cold call and email prospects to initiate conversations and set up sales meetings.
• Respond to inbound leads, assessing their needs and determining fit for Pantheon’s solutions.
• Communicate Pantheon’s value proposition, tailoring outreach to resonate with different customer needs.
• Collaborate closely with Account Executives (AEs) to drive pipeline growth and refine sales strategies.
• Achieve and exceed weekly, monthly, and quarterly targets for outbound activity and qualified opportunities.
• Attend industry events (virtual and in-person) to support sales efforts.

What You Bring to the Table

• A strong drive to learn, a passion for technology, and a willingness to engage with people.
• Previous customer-facing experience in any capacity (support, retail, hospitality, etc.) is a plus.
• Confidence in outreach to prospects through phone, email, and social channels.
• Ability to adapt to a fast-paced, high-volume sales environment.
• Strong organization and time management skills to prioritize inbound and outbound efforts effectively.
• A collaborative mindset. You’ll work closely with Account Executives and the broader sales team.
• Familiarity with tools like G Suite, Slack, and Zoom, with a willingness to learn new sales technologies.

You’ll Stand Out If You Have:

• Experience using Salesforce CRM, SalesLoft, 6Sense, or other sales engagement platforms.
• A proven track record in sales development (cold calling, lead generation, prospecting).
• Previous experience at a SaaS or high-growth startup.

We’ll provide the training, mentorship, and tools to help you grow and succeed in SaaS sales. If you’re excited about breaking into tech and making an impact, we’d love to hear from you!

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Flexible time off, sick days, and 13 paid holidays
• Comprehensive medical insurance including Health, Dental, and Vision
• Paid parental leave (plus fertility, adoption, and other family planning benefits)
• In-office workspace (San Francisco)
• Monthly allowance for wellness, reading, and access to LinkedIn Learning for continued development
• Events and activities both team-based and company-wide that inspire, educate, and cultivate

Pantheon is an equal-opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

Compensation:
The on-target earnings (OTE) for this position is approximately:

• 80,000 USD per year for candidates based in the United States 

• 80,000 CAD per year for candidates based in Ontario, Canada

Our compensation ranges are determined by role, level, and location.

After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.

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