Entry Level Spanish Speaking Electronics Support Specialist - remote from Greece

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for an Entry Level Spanish Speaking Electronics Support Specialist, offering the ability to work remotely from Greece! This position is perfect for individuals who have a passion for electronics and an eagerness to provide exceptional customer service.

In this role, you will support Spanish-speaking customers by assisting with their inquiries and resolving technical issues related to various electronic products. As a vital part of our customer support team, you'll be instrumental in ensuring that our customers have a positive experience and receive timely assistance.

If you are a motivated individual looking to start your career in tech support, we encourage you to apply!

Key Responsibilities

• Provide responsive support to Spanish-speaking customers through phone, email, and chat.
• Troubleshoot technical problems with electronic devices and guide customers to effective solutions.
• Accurately document customer interactions and maintain organized records of inquiries and resolutions.
• Collaborate with team members to enhance customer service processes and improve satisfaction.
• Stay knowledgeable about product features and updates to offer the best support.
• Follow company protocols and quality standards to ensure excellent service delivery.

• Fluent in Spanish and English, with strong verbal and written communication skills.
• No prior experience required; however, experience in customer service or technical support is a plus.
• Basic understanding of electronics and willingness to learn more.
• Strong problem-solving skills and attention to detail.
• Able to work independently and manage time effectively in a remote environment.
• Familiarity with computer systems and customer support software is desirable.
• A proactive approach to learning and adapting to new technologies.
• Flexibility to work variable hours based on customer needs.
• Eligibility to work in Greece with a valid European Passport or ID.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )